Bus stand is reasonably easy to find. Area around it is a bit dark though.
There was a surcharge of 20rs for luggage in the luggage compartment. Not too expensive, but would be nice to know about it beforehand.
Beds were about 175 cm long. So taller people might have some trouble when sleeping. Sheets were provided but a bit small for two. So ask for a second if sleeping next to someone.
Bus itself had working airconditioning and was quite smooth once you leave the city, and we arrived without technical problems at the correct destination. My main problem was with the crew that was shouting announcements, banging on the walls throughout the night and being overly stressful and hyperactive. They also keep pulling open the curtains while we were trying to sleep. They also let salespeople aboard who try to sell you stuff as well as people along the way who didn’t have a reservation. As such, the hallway was filled with people as well. So best to prepare for some lack of sleep due to staff being obnoxious.
Overall, they will get you there and the points of pick up and drop off are clear, but prepare yourself for a loud night without a lot of privacy.
Very bad experience overall.
The bus pickup point turned out to be very different than what we booked, but we only heard this at the pickup point itself. People there didn’t know about it, we had to have our tuktuk driver call the bus driver to verify where he would pick us up… (while the driver texted and threatened to sell our seats to others if we didnt come there in time).
Then we needed to go by tuktuk to the side of an actual highway and we had to wait there for 1,5 hours in the dark because the bus was also 1,5 hours late.
The busride itself was also uncomfortable, with very small sleeping arrangements and a very speeding driver so alot of bouncing on bumps. Had trouble sleeping, because sometimes you actually flew up in the air from your matrass because of the speedy bumps.
Physically and mentally broken we arrived in Varanasi.
Unfortunately the bus picked us with 1,5 hours delay, on our way the bus driver had to repair one front tyre and so we arrived in Varanasi with 6 hours delay.
The pick up place is very dark and unclear. Is a normal bus with bunkbeds. Not long enough for large people. You need to share bunkbed side by side (same space).
