FS
Freya SGot
Van Tam Coc naar Hanoi, Bus Express 29, Thanh Hung Ninh Binh (Thành Hưng Ninh Bình), 12 apr 2026
B
Barbara You need to explain better verbally where to get picked up in trang a boat station. Your pin put it in the parking lot and people helping said you weren’t allowed in there 20 minutes of back and forth calls and photos with the help of a Vietnamese person as the driver had no English
Just tell people in the parking lot before you enter thru the toll booth.
Then we were not dropped off where we were supposed to be. Drive said sorry but get out here in French quarter. A lot longer grab for me.
Hope the next time I book goes a lot better or I’ll be deleting this app. Very frustrating time!
Van Tam Coc naar Hanoi, Bus Limousine 11, Duy Khang Limousine (Duy Khang Limousine), 21 okt 2026
JL
Jacob LTook us to Hanoi and comfortable seats, but that’s about it. 1,5 hours late and dropped us off 30 minutes from the designated location. We were supposed to wait there for another bus to drive us the rest of the way, but that bus wouldn’t arrive in another 25 minutes (note that we were already 1,5 hours behind schedule). Everyone on the bus ended up taking a Grab from there. Don’t know if this was just bad luck or a regular occurance.
Van Tam Coc naar Hanoi, Bus Limousine 11, Duy Khang Limousine (Duy Khang Limousine), 19 okt 2026
RM
Remco MBit chaotic experience, dated cars and drivers ignore rules. Did not reach the final destination because driver was pulled from the road by the cops.
Van Tam Coc naar Hanoi, Bus Limousine 11, Duy Khang Limousine (Duy Khang Limousine), 18 okt 2026
LV
Lucas Vthe trip was fine, got us point a to point b. felt a little misled by the lack of information on the transfers. it felt like half of the time was spent in the transfer vehicles rather than the limousine bus
Van Tam Coc naar Hanoi, Bus Limousine 11, Duy Khang Limousine (Duy Khang Limousine), 12 okt 2026
DM
David MHad to have luggage in the vehicle with us despite it being well below the maximum dimensions. Driver stopped for 25 minutes about 20 minutes into the journey and then drove very aggressively to make up time, made no sense.
Van Tam Coc naar Hanoi, Bus Limousine 10, Daiichi Travel, 7 okt 2026
JR
Jonas RI accidentally booked for the wrong day and only noticed half an hour before departure. Immediately after reaching out to Cat Ba Discovery on whatsapp, they organized a different bus for my party of 3 on the same day, departing at the same time as I originally booked. 10/10 customer support
Van Tam Coc naar Hanoi, Bus Limousine, Cat Ba Discovery, 6 okt 2026
GJ
Grace JThe first vehicle showed up 50 minutes late - kept being told "5 more minutes" of waiting. We were transferred into different vehicles a total of 3 times, which the company does state in their T&Cs, but one of them was too small for the number of passengers so I spent 20 minutes in the tiny seat in the boot, and another vehicle had no boot space so our big luggage was crowded inside with us. They did get us from A to B but aside from that, it wasn't great.
Van Tam Coc naar Hanoi, Bus Limousine 11, Duy Khang Limousine (Duy Khang Limousine), 5 okt 2026
N
Noemie Bus was lait and the driver very very slow at the beginning.
Van Tam Coc naar Hanoi, Bus Limousine 10, Daiichi Travel, 30 sep 2026
SL
Sarah LI was extremely disappointed that after booking this service a month prior and regular messages with operators about drop off hotel details they waited until we were on board to say that they would no longer be able to drop us at our hotel. I had been messaging the night before! There is some street closures in the city on the weekends but our section was not affected. We were told to pick one of two drop off points then find transport from there.
Van Tam Coc naar Hanoi, Bus Limousine, Cat Ba Discovery, 28 sep 2026
