EL
Erica L12go is legit. I showed the ticket counter worker the QR code I got from email and she gave me the proper ticket for the bus. Seats are tight and not super comfortable. Default recline of the seats is like a negative angle and super uncomfortable, so you need to angle it back
Krabi to Phuket, Van Van + Van, 438 Phuket Krabi Transport (รถตู้สาย 438 ภูเก็ต-กระบี่), Apr 22, 2026
O
Olivia bus was 30 minutes late, very old bus with a weird smell and 70s decorations lol but the seats were roomy. 3 hour journey with no stop and the driver played really loud music but nothing too bad.
Krabi to Phuket, Van Shared Minibus, Good Luck Lanta Tour (Good Luck Lanta Tour), Mar 30, 2026
KM
Kris MWe booked a trip from Krabi Town (Hotel Transfer) to Phuket Bus Terminal 1. Pick up was scheduled for 7am but could be 30 mins early. A songthaew showed at 6:35am at our hotel and drove us off to Phuket Town Bus Terminal where we transferred to the air-conditioned van - scheduled to leave at 7:20am. We showed our 12go eticket to the songthaew driver and then again at the Phuket Town Bus Terminal van counter (who then gave us a paper ticket). The only issue, if you call it that, was we didn't stop for a break along the way. Personally, we didn't need one. Highly recommend this operator.
Krabi to Phuket, Van Van + Van, Jijie Tour and Travel (จีจี้ ทัวร์ แอนด์ ทราเวล), Mar 21, 2026
LD
Louise DI arrived at bus terminal for 10.30am bus departure....waited waited waited....the bus finally departed 11.40..no information issued....i asked a few times....noone was helpful at all...in fact 1 woman who was sitting at the checkin counter next to the one i checked into simply refused to even acknowledge me while i was politley trying to get some info.....so, terrible customer service/communication....
Krabi to Phuket, Van Shared Minibus, Good Luck Lanta Tour (Good Luck Lanta Tour), Mar 21, 2026
DM
Dina MVery friendly people, modern car. Everything was perfect
Krabi to Phuket, Van Standard, K and P Travel and Tour (K and P Travel and Tour), Mar 18, 2026
M2
Mods 2Instead of a bus we got a minibus that was crammed full of travellers with no room to move legs. Exceptionally uncomfortable ride for 3 hours.
Krabi to Phuket, Van Standard, K and P Travel and Tour (K and P Travel and Tour), Mar 15, 2026
GM
Gabriel MThe place where the bus depart is actually not at the bus station but close. The people there made me stand in the sun for a while without nece
Krabi to Phuket, Van Standard, K and P Travel and Tour (K and P Travel and Tour), Mar 12, 2026
J
Juliette Well pick up me a van transfer to the bus terminal, I thing it was all trayecto in a van, I have to wait for an hour to get to the bus to Phuket, it's confortable.
Krabi to Phuket, Van Minivan, Krabi Sea Pearl, Mar 10, 2026
RM
Radek MI found everything fine. The operator looked at the reservation and gave me a sticker and sent me to the platform. In general, there were a lot of connections and no one noticed me. When it was almost time for my connection, I went to ask again. She checked the connection by phone and it probably didn't leave at all, so she gave me a ticket for another bus and so I waited an hour longer. I had a reservation for Phuket Bus Terminal 1, but the final one was already at Phuket Bus Terminal 2. And I didn't have anything else booked, because that would have been more complicated. Next time I won't make any reservations and will rely directly on the local offer.
Krabi to Phuket, Van Shared Minibus, Good Luck Lanta Tour (Good Luck Lanta Tour), Mar 9, 2026
AS
Akvile STravel was fast and comfortable
Krabi to Phuket, Van Standard, K and P Travel and Tour (K and P Travel and Tour), Feb 15, 2026