DH
Dean HOur Bundaya boat from the islands was late. Black Tiger not only agreed to pick us up from Nopparat Thara Pier, they waited for us, too. Excellent, cannot praise them enough 🙏
Krabi to Khao Lak, Van Van, Black Tiger Tour, Mar 1, 2026
HA
Helen ADriver stopped multiple times for seems like his own purposes, talking on his phone and then didn’t drop me back to my hotel, just left me in front of some random hotel, probably as I was the last passenger he couldn’t be bothered! I undertood this service to be a transfer
Krabi to Khao Lak, Van Van, Black Tiger Tour, Feb 28, 2026
C
Christian Why is there no precise information about where the bus waits at the terminal? I had to ask three different employees and received three different answers.
Krabi to Khao Lak, Van Minivan 14pax, Phichet Transport (Phichet Transport), Feb 23, 2026
AL
Anna LWe booked a van pickup for 10:00 AM, but the driver arrived at 10:35 AM. After that, we spent around 1.5 hours driving around Ao Nang to pick up other passengers and parcels, even passing our hotel several times. We only left Ao Nang after 12:00 PM towards Khao Lak.
We understand that shared vans need to collect passengers, but it felt like customers with later pickup times were included in our ride. If the pickup was actually scheduled to be later, clear information in advance would have been very helpful. We were quite frustrated, as we would have used the waiting time differently.
Krabi to Khao Lak, Van Van, Black Tiger Tour, Feb 4, 2026
RW
Rob WArrived at destination 2 hours later than advertised.
Was ok when we finally got going but there was a lot of hanging about waiting for more passengers. This made us 2 hours later than advertised.
Krabi to Khao Lak, Van Van, Black Tiger Tour, Jan 19, 2026
EE
Emma EPick up from hotel was on time. Transfer was advertised at approx. 2.5 hours. However they drove off route into Central Krabi (their office) then without clear information as to what was going on, waited there approx. 25 mins for another bus. So 1 hour wasted. Left their 1 hour after our Ao Nang pick up and was further away than starting point. Transfer fine, with 1 stop at terminal, again off route so adding again to time. So Transfer 3hrs 40 mins.
Krabi to Khao Lak, Van Van, Black Tiger Tour, Jan 18, 2026
CR
Christopher RIt was fine. Crowded vehicle with good aircon.
Krabi to Khao Lak, Van Minivan 14pax, Phichet Transport (Phichet Transport), Nov 28, 2025
ZJ
Zymantas JThe 1st driver was crazy, driving in all lines al over and over to keep the pace on the road. Then drove to the garage station where drop everybody of. Nobody understood why at first. We waited for other driver to pick some of us. Because 2nd driver just came later eith other bus full of people. Looks like They just collected people to 1 place and then drived us to separate directions. It took like 3,5hours instead of what was writen 2-2,5hours. Always add more time for coming to finish.
Krabi to Khao Lak, Van Van, Black Tiger Tour, Nov 27, 2025
JS
Jane SMany pick ups, changing bus and full bus with no room for luggage
Krabi to Khao Lak, Van Van, Black Tiger Tour, Nov 19, 2025
J
Jessica Overall our experience was ok. The driver drove carefully. Pick up was also good. BUT we expected to have a travel of 2 1/2 hour. Instead we drove not the direct way. In sum it took us about 5 hours ca., cause we drove through the national park Khao Sok.
An information in advance would have been helpful.
Krabi to Khao Lak, Van Van, RTC Transport, Nov 17, 2025
