BY
Ben YThe Bus didnt stop where it supposed to stop in Hanoi. Instead the driver drove randomly around in the City whithout bothering to Tell anybody what he was doing. In the end we arrived 2h later than scheduled in a totally different Spot than supposed to.
Moreover it was very difficult to identify the right bus in Ha Giang. The spot marked on the map was not exact and at the bus station 10 different people storm at you and try to convince you that their bus is the right one.
We only found the right bus because we ignored them and actively approached several parked Vinh thien buses and one bus driver had our reservation. There should be a better way to solve this
Ha Giang to Hanoi, Bus Single Cabin, Vinh Thien, Mar 1, 2026
BH
Brian HThe trip was so windy and bumpy, a sleeper bus is not really worth it. When we did get to Hanoi, we were so rushed in getting off the sleeper bus, we forgot things on the bus. And after getting off the sleeper bus, there was a mini bus into downtown that didn’t have a destination. They needed us to provide a location which we didn’t know at 4:30am. So we just got off the bus when they stopped for someone else.
Ha Giang to Hanoi, Bus Cabin 24, Vin Bus, Feb 27, 2026
AE
Abigail ECommunication and expectations could have been better managed for the time the bus would be arriving.
Ha Giang to Hanoi, Bus Royal Cabin, Good Morning Cat Ba Bus (Good Morning Cat ba), Feb 8, 2026
GH
Guro HHad to wait way to long for the pickup
Ha Giang to Hanoi, Bus VIP Sleeper 41, Truly Hagiang, Jan 31, 2026
C
Carsten The journey was divided into two sections with a dinner break, which was quite good. The first section was great. The driver was excellent and safe. In the second section, I was transported alone in an electric car, which was also fine.
But the driver was not well familar with the new electric vehicle. We could have made it on one charge. But unfortunately, the driver sped past the speed limit, so we had to stop twice.
And he wasn't very familiar with the car's recuperation, so you were constantly accelerating and braking in the car with constant head bobbing, which was quite annoying. Rate based only by the second ride
Ha Giang to Hanoi, Van Limousine 12, Dong Bac Travel, Jan 19, 2026
GS
Gemma SFantastic service, turned up on time and very comfortable vehicle for a long journey
Ha Giang to Hanoi, taxi Comfort 3pax, Saigon DMC (Công Ty TNHH Saigon Dmc), Jan 3, 2026
WR
Wanda RThe bus came sooner that expected but despite that was late to Hanoi. Wish we had more toilet stops. AC broken- couldn’t change anything
Ha Giang to Hanoi, Bus VIP 22 Single Cabin, Ha Tuan Buslines, Dec 18, 2025
MB
Mathieu BAround 3am (2h before scheduled arrival) the bus stopped and an announcement in Vietnamese was made. Since we had not arrived yet, i went back to sleeping. A few minutes later we were woken up abruptly and shouted at by a bus driver in Vietnamese, signaling that we had to get off the bus. But we hadn't even arrived at the destination. This was very unprofessional and made us feel really bad. Eventually someone else came and told us the journey would continue in a limousine.
Ha Giang to Hanoi, Bus VIP Cabin 24, Daiichi Travel, Dec 12, 2025
MD
Maria DBus left on time,and we stopped every 2-3 hours. We got water, AC was working and they gave details about each stop
Ha Giang to Hanoi, Bus Single Royal Cabin, Bang Phan, Nov 27, 2025
MD
Manvinder DTook a lot longer than expected and arrived very late
Ha Giang to Hanoi, Bus Cabin 24, Vin Bus, Nov 26, 2025