KTM

4.5
497 customer reviews
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About KTM

KTM offers straightforward and hassle-free online booking of train tickets with 12Gо. Other travellers’ reviews will help you plan the route and choose the ticket class that suits you best. Take a train to give your journey an old-school flavour with an overnight long-haul sleeper or add a super modern twist by jumping on a highspeed express that will reach your destination in a whisk. Railway travel is always full of character and emotions. Mingle with fellow passengers or opt for a private high-end compartment. KTM offers a bunch of choices to make your experience unforgettable and enjoyable. Be sure to double-check the date of your travel, fare, type of your ticket, and other conditions and restrictions before you confirm your booking.

KTM Popular Stations

KTM’s route map features the following stations:

KTM Ticket Prices & Train Classes

To get most of your train ride to choose the class of your ticket wisely. Consider the length of your trip, the time of the day, and your own preferences. For longer travels by night, first or second-class tickets in a sleeper coach might be the best solution. Both options allow you to sleep your night away as comfortably as it gets on a train and save the precious daytime of your vacation. Note that sometimes first-class tickets cannot be booked for short couple-of-hours trips on a longer itinerary. They are often reserved for travellers who cover the whole route from departure to the terminal station. Yet second-class sleepers of sometimes soft seats are a decent alternative if 4-5 hours bring you to your point B. Check what is included in the price. Linen and towels may or may not be provided for overnight trips as water, snacks, or toiletries. It is always a good idea to bring some layers on board as air-conditioning or heating may fail to meet your standards.

Travel by Train: Pros & Cons

Pros of Train Travel

  • Railway travel is an ideal solution to beat traffic. While delays are sometimes possible for various reasons, in general, neither rush-hour, long weekends nor high season fever will ruin your timing with railways.
  • Online booking of railway tickets saves you a lot of time. For many destinations, tickets can be booked as long as 90 days before your travel date which brings planning to a new level. Yet last-minute deals are often available, too. There is no need to go to the train station to book either – do it wherever you want.
  • In many cases, train tickets are much more affordable than air tickets. On certain routes, the length of travel by high-speed trains equals or even beats air travel if you consider the time you spend in the airport for check-in and going through security and/or customs formalities.
  • Very often, railway stations are located in the center of the city. It saves you a lot of time to reach your accommodation. Older railway stations often have the added bonus of being super atmospheric occupying historical buildings. Travelling to/from such stations can be considered a worthy point of your whole travel plan.
  • Besides saving you daytime for other more enjoyable things, a night on a train is a good way to cut your hotel expenses. If it is a sleeper you opt for, you may expect to sleep quite well, too. Well, better than on a sleeper bus for sure!
  • There are luxury trains serving some routes, and it is definitely an experience to try at least once in your life.

Cons of Train Travel

  • The longer the distance – the longer the train ride, and if you have to cover a considerable mileage, it will be very time-consuming. So sometimes air travel is a better alternative even if costlier.
  • Connections with your onward transport should be planned with extra care. Though the timetables are normally set, delays and cancellations are always possible due to a variety of reasons. Another thing to consider is the location of the station where your train arrives or departs from. There is more than one train station in certain cities and locations, which sometimes causes confusion.
  • One of the most common complaints about trains on certain routes is cleanliness. It mostly concerns the cheapest class coaches and toilets.
  • Stops are not always clearly announced or marked during some train trips. Electronic screens do solve this issue easily but are not present everywhere. So ensure you track your stop with GPS or just ask a conductor if any.
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KTM Popular Routes

NaN Passengers

KTM Company Reviews

W W
Very nice application, easy to find ticket
Train#9025 ETS Gold, KTM, Jan 5, 2023
S W
A bit delay, the sign at platform not clear, overall good.
Train#9420 ETS Gold, KTM, Dec 31, 2022
H L
Timely departure n arrival. Easier online booking, friendly n good customer service. Clean cabin
Train#9321 ETS Gold, KTM, Dec 31, 2022
N K
Unfortunately it was impossible to book a seat facing front.
Train#9321 ETS Gold, KTM, Dec 6, 2022
A S
It was a nice trip. Just had a backward in the first train due to not familiar once booked the seat hehe. But overall was nice
Train#9028 ETS Gold, KTM, Nov 7, 2022
T B
The service, the process and also the driving comfort were excellent. Unfortunately, there is one point deduction: the windows are dirty. Sounds banal at first, but I wanted to see something of the landscape on the road and make one or the other photo for memory. Of course, this was not possible. However, if you don't care about the view, the train ride is perfect for you. Thumbs up
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Train#9174 ETS Platinum, KTM, Nov 5, 2022
C L
Comfortabel, goed uitzicht, ontspannend. Treinreizen op zijn best.
This review was autotranslated
Train#9322 ETS Gold, KTM, Nov 2, 2022
K M
Bang on time, very comfortable, plenty of room.
Train#9175 ETS Platinum, KTM, Nov 2, 2022
T A
Very good service, left KL on time, journey was smooth and comfortable and arrived at Butterworth without issue. Would definitely use again.
Train#9174 ETS Platinum, KTM, Oct 30, 2022
L V
very easy and worked excellent
Train#9175 ETS Platinum, KTM, Oct 30, 2022
C K
We had to sit backwards as when booking the seat it didn’t inform us it was going to be backwards.
Train#9175 ETS Platinum, KTM, Oct 30, 2022
K M
Great train ride. Plenty of room, comfortable seats. Was almost an hour late but no bother. Very helpful staff at both ends of our journey
Train#9172 ETS Platinum, KTM, Oct 28, 2022
A N
Train runs on time and train was clean.
Train#9027 ETS Gold, KTM, Oct 25, 2022
I M
It was very helpful to receive your email. I was worried that the air conditioning was a little strong. The toilet key was broken. It was good in general.
Train#9029 ETS Gold, KTM, Oct 10, 2022
Z X
I can't choose to buy a ticket for JB Sentral Railway Station on the Internet.
Train#9321 ETS Gold, KTM, Oct 6, 2022
P R
Great service! Prompt responses from the support team. Journeys completed, and enjoyed!
Train#9175 ETS Platinum, KTM, Oct 3, 2022
S C
Seats are comfortable. The toilet on coach F should be cleaner.
Train#9029 ETS Gold, KTM, Sep 29, 2022
S C
Hotel is value for money. However, was charged RM20 for a lost hotel room card key which I have never encountered before at any other hotel. This made a dent on the otherwise pleasant experience staying there.
Train#9028 ETS Gold, KTM, Sep 28, 2022
B C
เป็นประสบการณ์ที่ดีมาก สะดวกในการเดินทางและราคาประหยัด แต่ควรจะแจ้งเวลาว่า ต่างกัน 1 ชั่วโมงอย่างไร สำหรับคนที่ยังไม่เคยเดินทาง
Train#9277 ETS Platinum, KTM, Sep 28, 2022
Y S
the distance for seating no. 14 & 15 which facing each other is too near. Passenger cannot stretch their leg as it will touch the passenger's leg who sitting opposite. this make passenger's leg numb as the leg maintain the same position for long time.
Train#9035 ETS Gold, KTM, Sep 26, 2022
J S
Too air-conditioned
Train#9174 ETS Platinum, KTM, Sep 23, 2022
R G
Fantastic customer service!
Train#9174 ETS Platinum, KTM, Sep 22, 2022
N H
It's very fun and secure. Person who in charge very helpful
Train#9420 ETS Gold, KTM, Sep 18, 2022
M B
Butterworth train Station is a bit basic and chaotic, but the KTM train was great.
Train#9175 ETS Platinum, KTM, Sep 15, 2022
Y B
Pleasure and covinient
Train#42 Express, KTM, Sep 8, 2022
N M
Old train, due to be replaced. No Cafe /dining car.
Train#42 Express, KTM, Sep 2, 2022
N M
Fast, clean and on time.
Train#9322 ETS Gold, KTM, Sep 2, 2022
Y K
line-ups are terrible & unorganized.
Train#9274 ETS Platinum, KTM, Aug 24, 2022
A F
Good clean train
Train#9425 ETS Gold, KTM, Aug 24, 2022
O H
The waiting area in Butterworth is too hot. It should be air conditioned as we have to wait at least half an hour or more for the comfort of the passengers. Furthermore, announcements are not clear and not understood. Too crowded as incoming and outgoing are squeezed in the same room. Improvements should be made asap.
Train#9175 ETS Platinum, KTM, Aug 22, 2022
A B
the rain is good..smooth trip
Train#58 Shuttle, KTM, Aug 14, 2022
D S
comfortable check-in, seat and
Train#9172 ETS Platinum, KTM, Aug 6, 2022
D L
There is no concept of queueing or looking after oku passengers. My mother was on a cane due to bad back and knee injuries. She is 68 years old..and the staff watched as young men and women pushed past her to get to the lift...and all the seats for waiting were taken up. We wanted to go by train for travels, but she won't know because she doesn't trust KTM to look after people with disabilities.
Train#9175 ETS Platinum, KTM, Aug 5, 2022
D S
easy to book, easy to find, easy to get in (qr-code). seat comfortable, fairly clean. control at the exit time-consuming
Train#9024 ETS Gold, KTM, Aug 3, 2022
D L
Train was comfortable enough...however, the aircon was on so high...we needed to use clothing as blankets. Also the space to store luggage was too limited. One last thing, the food carriage was woefully understocked. Over all though, everyone was very friendly and helpful.
Train#9174 ETS Platinum, KTM, Aug 1, 2022
B L
Very fast comfortable and convenient way without traffic. excellent trip!
Train#9024 ETS Gold, KTM, Jul 30, 2022
N H
Overall a great experience. The organisation of boarding customers needs to be improved. There were 2 trains arriving at the same time and it was complete chaos. Instructions were not clear and it was confusing.
Train#9425 ETS Gold, KTM, Jul 30, 2022
J M
Train from Butterworth to KL. Comfortable, fast service. Not sure if Platinum service is living up to expectations as yet in this post-COVID time given the number of stops. However the train is clean, and comfortable. Just make sure you clarify the direction of travel when selecting your seats as the seats are fixed if you are like me and don't like a rearward facing seat it may be challenging.
Train#9175 ETS Platinum, KTM, Jul 24, 2022
R K
Trains on time, clean and even the loos ok!
Train#42 Express, KTM, Jul 21, 2022
G A
Fast and efficient. Superb travelling experienc3
Train#9172 ETS Platinum, KTM, Jul 11, 2022
A A
The coach was older than the last time l rode. The cafe was not functional, they only hv 3 in 1 nescafe & no cold drink. Only nasi dagang & nasi tomato. No sandwich, no buns, no maggi. Waste to hv to staff only serving those items. I hope KTM improve on this aspect. Train ride in Thailand & Indonesia is much more fulfilling. Should hv separate surau for male & female.
Train#9277 ETS Platinum, KTM, Jul 7, 2022
J C
so comfortable and clean sorrounding
Train#9272 ETS Platinum, KTM, Jun 16, 2022
B G
I had a great train ride. I would do it again. As a tourist from Australia, I was unsure where the train ride started from not realising there was a atation called a KL. But than again, maybe I was just a silly tourist. Keep up the great work!
Train#9172 ETS Platinum, KTM, Jun 12, 2022
E S
L'air conditionné était frais ! La conduite était agréable &#550095116432461 ;
This review was autotranslated
Train#9176 ETS Platinum, KTM, Jun 10, 2022
A C
On time. Very busy with long queues for the bathroom. Friendly staff.
Train#9277 ETS Platinum, KTM, Jun 5, 2022
A C
On time. Friendly staff. Comfortable.
Train#9175 ETS Platinum, KTM, Jun 5, 2022
H P
Not much choice of food options and I don’t really see a difference from the platinum seats and the gold one it looks all the same and I paid two times more than the average price
Train#9321 ETS Gold, KTM, May 31, 2022
A C
On time. Modern train. Plenty of luggage space. Comfortable trip.
Train#9172 ETS Platinum, KTM, May 28, 2022
T K
Embarkations n disembarkation point should be clearly stated.eg Penang which pier. To connect to Penang sentral... Station master was confused in directing passenger which platform to embark on train.
Train#9179 ETS Platinum, KTM, May 21, 2022
H B
Everything is good
Train#9277 ETS Platinum, KTM, May 20, 2022
4.5
497 customer reviews
5
65%
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3
7%
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3%
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96.8% of 497 travelers were presumably happy with KTM as they left good or no review