JP
Jack PHORRIBLE EXPERIENCE. Boat overbooked and I had to sit in the back on top of all of the bags with my girlfriend (no seats for either of us). We got soaked in water and it ruined a travel day. Very dangerous and all around horrible experience. I would love a refund. 0 star rating.
Phuket to Koh Phi Phi, Ferry Speedboat, Bundhaya Speed Boat (Bundhaya Speed Boat), Jan 9, 2026
A
Artur The driver was very aggressive from the very beginning and SHOUTED at me just because I was asking where the terminal for the boat is!!!
I have testimonies for this severe incidence against me as a client, that is people who were in the same bus.
The driver was already very aggressive and hostile from the very beginning at the pickup: he was 30 min too early and was shouting at me because I was waiting in front of the hotel and not at the lobby.
A behavior like this towards the clients is unacceptable, we were afraid and felt extremely uncomfortable.
Is this normal that you pay for your 12go ride and then the driver shouts at you?!
Phuket to Koh Phi Phi, Ferry Speedboat, Bundhaya Speed Boat (Bundhaya Speed Boat), Jan 9, 2026
RM
Rishab MI booked a trip from Phi Phi to Koh Tao. My phi phi ferry was on time, I reached Krabi and then they delayed for hours at the port until I was taken by cab to the 12Go office. I was made to pay 200THB to the cab driver despite having the entire journey booked. On top of that, once I reached the office they informed that they cancelled my ferry to Koh Tao because they overbooked it. Then they demanded 450THB for the Phi Phi ferry and didn’t provide me with an alternative. I had to then rebook a trip from their office to Koh Tao via an overnight ferry. I lost time, money, I was made to just wait for over five hours in the heat. Horrible service, please do not book with them. I met another couple who had the same issue with them, so it’s not just me.
Phuket to Koh Phi Phi, Ferry Speedboat, Bundhaya Speed Boat (Bundhaya Speed Boat), Jan 9, 2026
C
Chris Rough weather but still quick
Phuket to Koh Phi Phi, Ferry Speedboat, Bundhaya Speed Boat (Bundhaya Speed Boat), Jan 9, 2026
DD
Dragan DEverything went smoothly, from hotel pick up to speedboat transfer
Phuket to Koh Phi Phi, Ferry Speedboat, PP Sabai Marine (PP Sabai Marine), Jan 7, 2026
CW
Casey WTook almost 2 hours and was very choppy
Phuket to Koh Phi Phi, Ferry Speedboat, Phi Phi Kanichta Tour, Jan 6, 2026
AW
Andreas WGood Stuff and comfortable boats
Phuket to Koh Phi Phi, Ferry Standard, Awaycation Trip, Jan 4, 2026
JL
Jakob LVery chaotic. More information about the departure time would be helpful. Many people arrived on time and waited. The fact that the boat departed 40 minutes late stressed many people because they hadn't received any information.
Phuket to Koh Phi Phi, Ferry Speedboat, PP Sabai Marine (PP Sabai Marine), Jan 3, 2026
JB
Julian BSmooth and comfortable ride
Phuket to Koh Phi Phi, Ferry Premium Class, Andaman Wave Master (อันดามัน เวฟ มาสเตอร์), Jan 2, 2026
MT
Megan TDriver was absolutely brilliant, so very helpful and supportive for us travellers who weren’t familiar with the areas and different piers. However the information provided prior to travel was minimal so we weren’t sure which time the second ferry was and were worried we would be arriving late, since the ticket said arrival in Koh Samui at 14.30, but the ferry from Don Sak wasn’t actually departing until 15.00
Otherwise, very good and efficient transport
Phuket to Koh Phi Phi, Ferry Ferry, Chaokoh Travel Center (ชาวเกาะกรุ๊ป), Dec 31, 2025