EK
Evgenii Kalways good especially in strawberry season, my fav yao yay long po pet buddha maaa tiger
Koh Phangan to Phuket, Ferry Express, Phantip 1970 (พันทิพย์ 1970), Jan 19, 2026
IM
Inbar MI boarded the ferry at 5:30 AM.
After arriving at the pier, I was transferred to a large bus for a short ride, and then asked to change to a smaller bus at a transfer station.
At the transfer station, the local staff demanded an additional fee for my suitcase, even though it met the weight limit. While the suitcase was slightly taller, it was narrower and fit easily into the luggage compartment. Only thanks to immediate assistance from 12GO customer support, who answered the phone and intervened directly with the station staff, the issue was resolved.
The bus ride itself was extremely unpleasant and not a direct journey.
The driver made multiple unscheduled stops along the way to pick up and drop off packages and passengers, causing delays and confusion.
At the end of the trip, I was not informed when we reached my designated stop, Phuket Bus Terminal 2. When I asked the driver, he said I was expected to notify him myself. This was never communicated in advance, and no announcements or guidance were provided.
The issue here lies with the local operators and on-the-ground execution, not with the booking platform itself.
Koh Phangan to Phuket, Ferry Ferry + Bus + Van, Seatran Discovery (ซีทราน), Jan 18, 2026
MG
Marcin GGood experience. Everything on time. The trip was better than expected.
Koh Phangan to Phuket, Ferry Express, Lomprayah (ลมพระยา), Jan 15, 2026
E
E.c The busdriver was verry bad and let us 1hour to late at the airport, because he take another person from another cityies.
Koh Phangan to Phuket, Ferry Ferry + Bus + Van, PP Service, Jan 13, 2026
E
Ekaterina Everything is on time, bus is quite old and dusty but everything is good. really good instructions, easy to use.
Koh Phangan to Phuket, Ferry Express, Phantip 1970 (พันทิพย์ 1970), Jan 6, 2026
DP
Dorienne PFinding driver in Surat Thani was not easy, whatsapp customer service said driver is waiting there anytime - which is not true. The person was also extremely rude, "open your eyes to find the driver". As if I was not looking everywhere before contacting help. The pickup committee showed up later, a woman yelling "Phuket", I went o her, showed her my ticket and she said no and rejected helping me. Only to find out 20 minutes later that she was actually the right pickup person.
I think a defined pickup time would help to find the pickup to the vans.
Driver on the other hand was extremely sweet and helpful, which helps my rating to go to 3 instead of 1 star.
Koh Phangan to Phuket, Ferry Standard, Siamese Trans, Jan 4, 2026
RS
Rakel SEverything was perfect
Koh Phangan to Phuket, Ferry Express, Phantip 1970 (พันทิพย์ 1970), Nov 28, 2025
N
Nick The service arrived later than expected, forcing us having to pay an additional fee with onwards travel company. Comfortable transport and enough breaks were given.
Koh Phangan to Phuket, Ferry Express, Phantip 1970 (พันทิพย์ 1970), Sep 27, 2025
LK
Leila KThe driving skills of the driver and the
Koh Phangan to Phuket, Ferry Ferry + Bus + Van, PP Service, Sep 25, 2025
ML
Marvin LVery kind driver. I really enjoyed the drive.
Koh Phangan to Phuket, Ferry Express, Phantip 1970 (พันทิพย์ 1970), Sep 22, 2025