M
Marjan The overall experience was VERY BAD!!!
Upon arrival at bus station 2 in Phuket, we were told that we could take an earlier bus than we had booked. The only difference would be that we would have to wait a little longer in Surat Thani because we would be taking the same boat to Koh Phangan. Fine, we'd rather wait a little longer there than at this not-so-pleasant bus station.
The journey went via Khao Lak and Khao Sok. It was very long, partly because the driver stopped countless times to pick up and drop off people and goods. The driver drove like an F1 driver, at times very irresponsibly, and we did not always feel safe.
After a crazy 6.5-hour drive, we arrived at a restaurant/bus stop. We had to wait here and were given no information whatsoever. We can communicate using Google Translate, but there was a complete unwillingness to provide any information.
After half an hour, we left in a minivan to a place by the river, where we were pointed to the boat that would take us to Koh Phangan. This was a wooden ship that would probably have been written off in Europe 100 years ago. The lower deck was crammed with food, scooters and who knows what else, while the upper deck was one large mattress on which about 50 people had to lie down. There was one toilet on the boat... It is unbelievable and unacceptable that people are transported on this. Of course, we weren't forced, but we had no other choice, as there was no communication whatsoever.
We paid more than 2500 THB for this trip, while the boat trip was sold on site for 60 THB per person.
It is a gross scandal and I would not advise ANYONE to book this trip through this organisation.
12 GO should definitely NOT offer this.
Phuket to Koh Phangan, Bus Bus + Van + Sleeper Boat, 465 Surat Thani Phuket Transport (465 Surat Thani-Phuket Transport ), Feb 15, 2026
AV
Aleksandr VGreat experience, very comfortable and easy!
Phuket to Koh Phangan, Bus Bus + Ferry, 12Go Transport (12Go Transport), Jul 9, 2025
FO
Fabrizio OIt could be helpful if the drivers speak at least a basic english to give you some answers regarding the trip (we all had questions regarding lunch break for example). For the rest, all good :)
Phuket to Koh Phangan, Bus Bus + Ferry, 12Go Transport (12Go Transport), Jun 22, 2025
DL
Dominik LThere was coming water through the roof it went on our seats the bus driver did not care at all. I had no safety belt…
Phuket to Koh Phangan, Bus Express, Raja Ferry (ราชา เฟอร์รี่), May 25, 2025
VB
Valeryia Bthe trip is great. everything is on time. no problems) There were a lot of empty seats on the bus at 6:00 am. very comfortable, lots of space)
Phuket to Koh Phangan, Bus Bus + Bus + Ferry, 465 Surat Thani Phuket Transport (465 Surat Thani-Phuket Transport ), Aug 4, 2024
