G
Gregory Most disgusting service ever our bus was scheduled to leave at 6:30 pm. We were informed at 5:30 that our bus had been cancelled and we would be travelling in a small van to another bus. We hopped into the small van which didn’t have appropriate seatbelts. The driver drove terribly speeding cutting off other cars. My daughter was fearful of her life we were than rushed into into a bus depot. We had been given tickets for a bus that was departing at 8:59 pm. We then waited around with no further instructions and no further help. Extremely frustrating worry that we would miss our bus. The bus was showed up at 9:30 pm. then we hopped on the bus. We were told that we would be given a 300 baht per passenger discount. We paid for a I’m assuming a four star bus service the bus that we were put on was nothing more than animal transport the seatbelt that I had didn’t work the seats were extremely uncomfortable. The streets seats were torn. I’m assuming the bus that we drove on would’ve been the cheapest one on 12 goes website and I’d appreciate at least a half my my fair refund this is this what I’m saying now it won’t be the last you hear from me because I think 12 go is fully responsible for booking bus ticket with reputable deals and as a foreigner in a country abroad I’ve never been treated or I’ve never felt this way
Mochit Bus Terminal to Chiang Mai, Bus Premium Bus, Next Step Journey (Next Step Journey), Apr 13, 2026
MC
Montatip CThis bus is tour bus ... Thay left us before bus station. No food. No break
Mochit Bus Terminal to Chiang Mai, Bus Express, Tara Tour and Travel (ธาราทัวร์แอนด์ทราเวล), Apr 13, 2026
JT
James TMy original bus was overpacked so I had to change
Mochit Bus Terminal to Chiang Mai, Bus Express, Tara Tour and Travel (ธาราทัวร์แอนด์ทราเวล), Apr 11, 2026
EL
Edwina LThe trip was smooth and comfortable! Thank you!
Mochit Bus Terminal to Chiang Mai, Bus Express, Bangkok Busline (บางกอกบัสไลน์), Apr 10, 2026
JT
Jeffrey TRide was good. Toilet was dirty. When we arrived at the food stall there was almost nothing to eat left.
Mochit Bus Terminal to Chiang Mai, Bus Super VIP Bus, Sritawong Tour (Sritawong Tour), Apr 8, 2026
LA
Leila AI got to Chiang Mai, bus service was okay but had some difficulties at the bus station. The counter I was told (from the information desk) to go to was closed and the woman wasn’t helpful. Luckily someone nearby helped.
Mochit Bus Terminal to Chiang Mai, Bus Express, Bangkok Busline (บางกอกบัสไลน์), Apr 3, 2026
MV
Maylee VThe bus was very uncomfortable, very bad smell the whole time because of the toilet. The lady working on the bus was very rude when speaking to passengers. 1000 baht is way to expensive for this bad ride. Won’t book it again.
Mochit Bus Terminal to Chiang Mai, Bus Super VIP Bus, Sritawong Tour (Sritawong Tour), Mar 29, 2026
MB
Micthell BAir conditioned seats go back quite far and got a decent sleep. Would recommend for the money
Mochit Bus Terminal to Chiang Mai, Bus Express, Bangkok Busline (บางกอกบัสไลน์), Mar 23, 2026
AM
Alicia MExcellent driving. Very kind assistant
Mochit Bus Terminal to Chiang Mai, Bus Express, Bangkok Busline (บางกอกบัสไลน์), Mar 20, 2026
F
Franck Parfait. Repas offert.
Mochit Bus Terminal to Chiang Mai, Bus Super VIP, Sritawong Tour (Sritawong Tour), Mar 19, 2026