JN
Joanna NOverall it was good, we were picked up on time and arrived near enough to when we expected. The seat belts were not working on the back seats, and the driving is always a little crazy so we felt a bit uneasy. On arrival we were all shouted at to get off the bus and get in a car which was four of us with luggage to go into town but we arrived in the end. Wed changed our hotel and I had notified them two days before but we were taken to the original one.
It was ok for a shorter journey, not sure it would have been ok if it was a full day route.
Mai Chau to Hanoi, Bus Limousine 9, Daiichi Travel, Sep 11, 2026
AA
Agata ADriver was on time. It was too many people in one car, so it was not comfortable. Our suitcase was put on top and got dirty. The safety belt didn't work.
Mai Chau to Hanoi, Bus Limousine 9, Daiichi Travel, Jul 15, 2026
FP
Frédéric PWas a very good trip, the driver stop 2 times and drive carefully
Mai Chau to Hanoi, Bus Limousine 9, Daiichi Travel, May 9, 2026
DC
Dale CVehicle comfortable, and on time but driver was driving dangerously
Mai Chau to Hanoi, Bus Limousine 9, APT Travel Limousine Bus, May 3, 2026
NB
Nathan BDriver forgot to pick us up then pretended to main office he’d come and we hadn’t been outside waiting (we certainly had)
After over an hour and a half waiting we contacted operator and they put us on another bus an hour later but the delay made us miss a connecting bus (we’d left a 2.5hr buffer between them as well)
Shame as we’ve had two previous very good journeys with this company
Mai Chau to Hanoi, Bus Limousine 9, Daiichi Travel, Apr 24, 2026
CC
Clare CGreat service with good communication. Very nice mini van. Pick up on time. Safe driver. Drop off to our accommodation. Recommend
Mai Chau to Hanoi, Bus Limousine, Anh Dung Limousine (Anh Dũng Limousine), Apr 1, 2026
F
Felix Great service with pickup and drop off; comfortable car and excellent driver. Best one so far.
Mai Chau to Hanoi, Bus Limousine, Phuong Ha Limousine, Mar 31, 2026
JM
James MVIP class is a joke.
We were crammed into the two front seats with barely any room. It’s lucky I was travelling with my wife and that we’re both slim. Be prepared to get very intimate with your travel partner or not even fit at all if you’re a larger size.
On the plus side we got front row seats to the insanity that is the driving. Overtaking multiple trucks going downhill on a twisty mountain road in thick fog? That’s just what I’m looking for when getting the bus, near death experiences.
The bus did arrive on time though we had to board half an hour early.
Mai Chau to Hanoi, Bus VIP-Class, Huong Kien Limousine, Mar 22, 2026
CT
Cheryl TThe operator had booked too many people so two people were going to have to squeeze into the front seats. (Us). This was not why I booked this type of service - we are rather tall and looked forward to a comfortable transfer. We were a group of four and there was no room for our luggage. We all got off the bus as we could not fit and this was not the experience we booked. We had to rebook another bus and pay extra. Once the bus arrived we were the only patented but we should not have been put in this position - whether luggage could fit or not, expecting two passengers to be cramped in the front is not acceptable.
Mai Chau to Hanoi, Bus VIP-Class, Huong Kien Limousine, Mar 22, 2026
JL
Jenny LOur second Journey (Mai Chau to Hanoi) with APT Travel was better. This time the driver drove slower, as a small child already got motion sickness in the beginning of the journey. The driver was also on time and we were only 15 min delayed. The van could be still in a better condition, the seats could be more comfy.
Mai Chau to Hanoi, Bus Limousine 9, APT Travel Limousine Bus, Mar 3, 2026