AB
Anton BThe lady at the office was very helpful. The bus was comfy and my trip was smooth and pleasant.
Hanoi to Sapa, Bus VIP 32 Sleeper, Luxury Van Limousine (Luxury Van Limousine), Sep 8, 2024
L
Lucia The bus is super comfortable.
We are from Uruguay (bigger than people from Vietnam) and we have enough space for each of us (a woman and a man)
The staff was very friendly and pleasant.
They changed our seat so we could travel next to my partner.
I would definitely recommend this bus!
A week ago we did a sleeper bus tour with another company which was less comfortable and we could barely fit in the seats.
I highly recommend this company!
Hanoi to Sapa, Bus VIP Luxury 22, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), Sep 6, 2024
CA
Constanza AIt was really comfy, but I couldn't sleep, still 9/10
Hanoi to Sapa, Bus VIP Luxury 22, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), Sep 6, 2024
AK
Agnieszka KThe Sao Viet bus was very clean and on time. The cabin was comfortable, you can lower the curtain on the window, adjust the air flow. Very comfortable travel conditions.
Hanoi to Sapa, Bus VIP 24, Daiichi Travel (Daiichi Travel), Sep 5, 2024
NP
Norberto PAll perfect,trip with a single bed,I slept a little bit also during the journey,two stop,one where you can have food and toilet and the other just for the toilet.
Hanoi to Sapa, Bus Sleeper 40, Tien Dat Trans, Aug 30, 2024
GM
Geovani MFOR YOUR OWN BENEFIT, DON’T EVER TRAVEL WITH THIS COMPANY.
Apparently Sapa Ethnic Express is the only agency that can make the Sapa-Ha Long trip, and maybe that’s the reason why they treated us like dogs.
The problem started when we arrived at the pickup point. There was a man sitting inside the location who didn’t ask us anything. He just told us to wait there. Then a woman came who seemed rushed and nervous. She rudely told us that the bus in front of us was ours.
When we got on the bus, a staff member started hitting my backpack. I thought he was trying to tell me something, but when I asked what he wanted, he shouted at me rudely, indicating that I had to go to the back of the bus, where the spaces were very cramped, even though there were more spacious beds in front that we were not allowed to use.
The space on the bus was ridiculously narrow, and I barely fit. The staff shouted at the other foreign passengers as if we were animals. The bus stopped about five times to load and unload packages in the middle of nowhere, and with each stop, they turned on the lights, waking us up every time.
During the 7-hour journey, we only made one stop to rest and use the bathroom, and they didn’t even inform anyone that we had stopped. After 7 hours, they stopped, woke us up by hitting us, and rudely kicked us out of the bus, making us get into a van that would take us to Ha Long.
People were asking what was happening, and they looked at us with contempt, shouting at us as if we were supposed to know that we had to change vehicles. The man in the van was no more polite than the bus staff. He put all the girls' luggage inside the van but made the guys load their own luggage.
Finally, we arrived in Ha Long, exhausted from not being able to sleep all night. A total disaster. I wouldn't recommend it to my worst enemy.
Hanoi to Sapa, Bus VIP 28, Sapa Express, Aug 24, 2024
DR
David RBus was comfortable and the operator really helpfull
Hanoi to Sapa, Bus VIP Luxury 22, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), Aug 24, 2024
H
Hendrik The ride was very comfortable. I am 185 cm and could lie in bus comfortable. There were blankets, charger for mobile and a very smooth ride by driver. Best bus ride I had so far!
Hanoi to Sapa, Bus VIP 32 Sleeper, Luxury Van Limousine (Luxury Van Limousine), Aug 23, 2024
JY
Joanna Yi booked 830pm and 12go put us at 930pm make us wait 1hour
Hanoi to Sapa, Bus VIP Luxury 22, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), Aug 13, 2024
AB
Aileen BThe bus is very hot with poor aircon and vehicle maintenance.we found a half empty bottle n our designated area meaning it was not cleaned after the passengers drop off from the nus.
Hanoi to Sapa, Bus Sleeper 44, Inter Bus Lines (Công Ty Cổ Phần Inter Bus Lines), Aug 10, 2024