SK
Simon KWe waited at the pickup point, but nobody came. 5 Minutes after the pickup time I got a message from the driver saying that we were picked up at another location 10 km away. He told me to book a Grab to the new location and the he would pay me back the amount for the Grab, which didn’t happened. On the new location he told us to wait 15 minutes until the bus would arrive. After 25 minutes of waiting the bus wasn’t there and he didn’t texted back so I called him and he just shouted at me at the phone. After 30 minutes they arrived we went to the bus and the driver told us to hurry and throw all our luggage into the Bus. So we departured around 1.5 hours later than expected. The ride was very smooth, maybe a bit few stops, but this was alright. We also got a small bottle of drinking water on the bus. The departure stop was again not the one we expected based on the booking, but it was about 1 km away so it’s not that bad. Overall I wouldn’t book it again.
Hanoi to Hue, Bus Cabin 24, Thanh Trung Travel, Sep 19, 2026
UN
Ugo Nreally bad
4hrs late, no information, no sympathy at all from the staff
i don’t recommend this company
Hanoi to Hue, Bus Sleeper 34, Thanh Trung Travel, Sep 17, 2026
KK
Karin KThe drivers were impolite, and could not speak English, there was no space enough for our luggage because they toke a lot of parcels with them that occupied the luggage-storage and the corridor in the bus.
The WC could hardly be reached.
Hanoi to Hue, Bus Cabin 32, Trekking Travel, Sep 16, 2026
P
Philippa Excellent service, very comfortable, helpful and friendly staff
Hanoi to Hue, Bus Upper Single Cabin, HK Buslines, Jul 17, 2026
DD
Dario DThe bus was. In late , it took 12 hours to do Hanoi -hue, the driver used the horn a lot during the night, and he drove all the time really too fast , we kept bumping with all the holes on the street,it was really scary sometimes ....
Hanoi to Hue, Bus Lower Single Cabin, HK Buslines, Jul 6, 2026
MR
Mylene RWe should have arrived around 7:30, but instead we arrived at noon because the driver didn't stop in Hue. What bothers me is that when I tried to ask questions, the bus crew wouldn't listen and told me to go back to sleep.
Hanoi to Hue, Bus Lower Cabin, G8 Sapa Open Tour (G8 Sapa Open Tour), Jun 23, 2026
SL
Selina LThe ride was very bumpy; it wasn't good for sleeping.
Hanoi to Hue, Bus Upper Single Cabin, HK Buslines, May 10, 2026
JG
Jeffrey GThe bus was very comfortable, despite some bumps in the road along the route. The driver had a very relaxed and smooth driving style. The compartment is sufficiently equipped, with AC, charging ports and a blanket. There is also a restroom at the back of the bus. However, I could not get the wifi, the screen and the provided headphones to work, which is disappointing but not a deal breaker. Also, we arrived 30 minutes late, which was no issue for us but still worth mentioning. Overall satisfied with the value of this experience.
Hanoi to Hue, Bus Upper Single Cabin, HK Buslines, May 2, 2026
JB
Jens BThe bus was on time and we also arrived a bit earlier than expected, so we were able to discover hue before. The service via WhatsApp was perfect!
Hanoi to Hue, Bus Cabin 24 Single, Travel Holic Bus (Travel Holic Bus), Apr 23, 2026
AF
Adrien FBooked the 14 hour CABIN bus to Hue. Received a message on whatsapp if i am the one who booked the "sleep bus" to Hue. I said yes. He then said
Hanoi to Hue, Bus Cabin 34, TNT Travel Bus, Apr 22, 2026