SF
Shanell FPeople smoked cigarettes on the bus at least 5 times, couldn’t sleep because of the smell. The bus driver only stopped once for a 15 hour drive so had no water or anything to drink half of the ride, he stopped another time but he only let him self off the bus to smoke and when I tried to get off he screamed at me 5 times to “leave me alone” “go go go” screaming really loud I started crying I felt trapped on a cigarette smoked filled bus, no water to drink and screamed at in a very rude way. Will never take this bus again and I don’t know how it’s still running.
Hanoi to Da Nang, Bus Sleeper, King Express Bus, Aug 16, 2026
AJ
Ashwin JIt was a terrible experience! I had a bus booked for 12pm and they informed that the bus is leaving early at 10:30amto beat traffic. They informed us at 9:30 about this which ruined out plans to visit more places.
Secondly the bus people were non responsive, not friendly where i felt a bit threatened at times.
Hanoi to Da Nang, Bus Cabin 24, Thuan Hung Travel, Aug 16, 2026
IG
Imara-rose GMy overall experience was challenging with the bus service as I did not realize there would be only two bathroom stops for the entire journey and my sandals were stolen by a staff member on the bus. When I confronted the staff member to ask for my shoes to be returned, they denied and refused to assist with helping to find them. I recognize everyone is responsible for their own items however I had the shoes in a private space behind my seat. The bus driver smoked cigarettes while driving which made it hard to breathe. When I tried reaching out to the customer service channels, no one responded.
Hanoi to Da Nang, Bus Cabin 32, Viet Lao Bus, Aug 15, 2026
H
Henry one of the workers was rude.
Hanoi to Da Nang, Bus VIP Cabin 34, Travel Holic Bus (Travel Holic Bus), Aug 7, 2026
NF
Neil FBus was late by 2 hours not their fault to be honest it was bad weather, issue was constantly being told 5mins rather than explaining, tv did not work, no drinks or snacks so take everything you might need with you
Hanoi to Da Nang, Bus Upper Single Cabin, HK Buslines, Aug 2, 2026
AH
Andreas HBus arrived 2,5 hours late! No communication! Rest stops were disgusting.
Hanoi to Da Nang, Bus Upper Single Cabin, HK Buslines, Jul 24, 2026
TL
Thaddies LGood experience only down side was no Toilet on board. And the driver was such a angry person until he realized I was going to let him be that way without telling him.
Hanoi to Da Nang, Bus Cabin 24 Single, Travel Holic Bus (Travel Holic Bus), Jul 21, 2026
JB
Jane BJust improve the charging system
Hanoi to Da Nang, Bus Upper Single Cabin, G8 Sapa Open Tour (G8 Sapa Open Tour), Jul 9, 2026
JE
Jack EAfter choosing to travel on the sleeper bus from Hanoi to Da Nang, i decided to choose HK Buslines as i thought it would be the best
After messaging the company in the morning asking if we had a toilet on the bus, they replied with no, but promising two stops for toilets.
This was not the case, we didn’t stop once, except for when the driver wanted a cigarette, which he was the only person who was let out, this is totally unfair as we could not eat on the bus. We stopped at a petrol station which had food and toilets. The actual bus is lovely, comfy, and quiet. Not much point of the tv though as didn’t have anything on it, my partner didn’t even have a remote.
Hanoi to Da Nang, Bus Upper Single Cabin, HK Buslines, Jun 11, 2026
LS
Lakshman SThe operator G8 sapa open tour advertises free pickup and drop but will Never provider free pickup and drop. Its just a marketing strategy and a Scam.
Hanoi to Da Nang, Bus Lower Cabin, G8 Sapa Open Tour (G8 Sapa Open Tour), Jun 11, 2026