LO
Lauren ONever book with this company There was a major issue with our sleeper bus to da mang that we booked through 12go Asia first they were suppose to collect us at 6am they contacted us the night before and we confirmed we wanted to be collected from Hanoi city hall at 6am we waited and text until just after 6:30am and someone finally answered saying he got the address wrong he would send a car for us now then we got dropped by the driver outside some hotel asked what was going on nobody had an answer receptionist shooed us away and to wait outside kept ringing and texting the man who confirmed everything the night before he finally answered and said the bus was on the way did not get to us until 8am on the bus there was a couple that decided ro go into the pod together and made it very uncomfortable and the man only had on his underwear then we got brought to huê at 7:30 pm and told wait for a car barely any communication a car finally came with the driver and a random man inside me and my friend are stuck in the back with broken seat belts and all our bags the driver then proceeds to collect 3 more people we did not get to our accomodation until 10:45pm nearly 3 hours after we were suppose to arrive
Hanoi to Da Nang, Bus SUV + Sleeper 32, Tan Quang Dung Buslines (Nhà xe Tân Quang Dũng Limousine), Sep 28, 2026
IC
Ian COverall, a pretty comfortable ride, slept a lot of the way, there are bumpy parts, but no ones fault,
Hanoi to Da Nang, Bus Upper Single Cabin, HK Buslines, Sep 24, 2026
AC
Arvie Cbed was uncomfy and we were transferred with about bus which put us to the back part of the bus which is shaky. Hoping that you’ll give cabin number in advance not the bus operator who will just assign where are we going to seat. Also, the departure was delayed for 1 hour. No proper waiting area for the passengers.
Hanoi to Da Nang, Bus VIP Luxury 34, Tuan Trinh, Sep 21, 2026
SN
Stephanie NUnfortunately I couldn't connect to the wifi
Hanoi to Da Nang, Bus VIP Luxury 34, Tuan Trinh, Sep 20, 2026
AR
Ashwin RIt was good, bus was clean and lot of rest stops and scenic route but travel agent could have done better like taking our what’s app number and sending us bus number and being in contact with us and helping us with our queries but rather we were completely kept in dark
Hanoi to Da Nang, Bus Cabin 22, Viet Lao Bus, Sep 12, 2026
MV
Mirte VThe drivers drove safe and we enjoyed the bustier
Hanoi to Da Nang, Bus Lower Single Cabin, HK Buslines, Sep 11, 2026
JN
Julius NGood, usb-c charger didn't work but old usb worked. I feel bad for the person which bed was in the walkway. For everything else it was the same as other sleeper bus experiences.
Hanoi to Da Nang, Bus VIP Luxury 34, Tuan Trinh, Sep 2, 2026
IG
Imara-rose GMy overall experience was challenging with the bus service as I did not realize there would be only two bathroom stops for the entire journey and my sandals were stolen by a staff member on the bus. When I confronted the staff member to ask for my shoes to be returned, they denied and refused to assist with helping to find them. I recognize everyone is responsible for their own items however I had the shoes in a private space behind my seat. The bus driver smoked cigarettes while driving which made it hard to breathe. When I tried reaching out to the customer service channels, no one responded.
Hanoi to Da Nang, Bus Cabin 32, Viet Lao Bus, Aug 15, 2026
H
Henry one of the workers was rude.
Hanoi to Da Nang, Bus VIP Cabin 34, Travel Holic Bus (Travel Holic Bus), Aug 7, 2026
NF
Neil FBus was late by 2 hours not their fault to be honest it was bad weather, issue was constantly being told 5mins rather than explaining, tv did not work, no drinks or snacks so take everything you might need with you
Hanoi to Da Nang, Bus Upper Single Cabin, HK Buslines, Aug 2, 2026