CM
Chris MConfusing booking process. I booked online months ago, and was directed to 12go from the train company, so i thought this was the official booking site. Still unclear about that, as i didnt see 12go written anywhere at the train station.
Also, for a train ride completely within Vietnam the booking process took AUD, gave me a receipt in Singapore dollars and advised that any refund would be in Thai bhat. I had no confidence in the booking process because of this.
The ticket booked was a private sleeper cabin for 2 persons. We were given 4x tickets so we knew no one else would be in our cabin. The cabin was comfortable and snacks were provided.
Due to a medical event i tried to change my ticket and didnt ever hear back from 12go, and the train company couldnt help me either.
老街 到 河内, 火车 #SP8 2人舱, NewLivitrans Express, 2026年10月26日
ZH
Zack HThe train itself and Tonkin staff were super helpful. 12Gos support was a little confusing. Somethings could be clearer. The train station in Lao Cai is a little rundown. But Chapa Lounge facilities were great.
老街 到 河内, 火车 #TK16 Indigo Berth 4x, Tonkin Heritage Express, 2026年10月26日
MC
Michaeli COrganised, easy to find and board. Offered an upgrade as it was available. Journey was smooth, however the matrresses could do with a little more padding. Everything else was great.
老街 到 河内, 火车 #SP4 4乘客贵宾卧铺车厢, Laman Express, 2026年10月18日
WM
Williehada MIt was my first time on a sleeper train.
老街 到 河内, 火车 Cabin 4x, Damitrans, 2026年10月14日
MB
Monika BVery clean trains, there is a sink and a toilet - which were also clean. I found the lower bed very comfortable - and they even provided snacks, water and wet wipes
老街 到 河内, 火车 #SP4 4乘客贵宾卧铺车厢, Laman Express, 2026年10月11日
KB
Katherine BReally loved the train ride and our private room!
老街 到 河内, 火车 #SP8 2人舱, NewLivitrans Express, 2026年10月9日
KG
Katrin GThe train to Sapa was to old. I couldn’t sleep. The train to Hanoi back was ok
老街 到 河内, 火车 Cabin 4x, Damitrans, 2026年9月27日
CN
Chi NA good experience. Give it a try.
老街 到 河内, 火车 #SP4 VIP卧铺舱, Laman Express, 2026年9月23日
JV
John VComfortable private Room if you book the 2x cabin. The snacks are not enough for the 6h. No toiletpaper, no soap. You have to bring your own food, becouse the menu on the train is very limited (instant noodles shrimp flavor was the only non snack food . The rest was chips and cookies). Still better and safer than the Sleeperbus.
老街 到 河内, 火车 #SP8 2人舱, NewLivitrans Express, 2026年9月22日
MA
Miriam AThere were no temperature dials or plugs in the top bunks but we managed a good nights sleep, the beds were relatively comfortable and there wasn't too many jolts on the tracks. We also got free drinks and snacks!
老街 到 河内, 火车 #SP4 4乘客贵宾卧铺车厢, Laman Express, 2026年9月17日
