At Lanta Vacation

我们在截止日期后 15 分钟左右被接走，这在这里很正常，所以不用惊慌！否则就在某个时候拨打热线电话。 我们乘坐一辆空调小巴，在加油站上了 10 分钟厕所。 大约 30 分钟后我们到达目的地，司机开得有点快，但还是很安全。这次旅行绝对值得推荐：)

我们被准时接到酒店。司机人很好，很安全。在目的地，我们被送往酒店。总之，绝对完美。

车开得很好，但我认为每个人都是如此

第二天早上我还是有点紧张，担心司机会去原来的地方，而且我也没有公司的联系方式，但是他们在预定时间内到达了我的新酒店，面包车超级干净舒适。

接送服务还不错。小巴很舒适，司机也很体面，我们差不多在预计的时间（三小时）内到达了目的地。 唯一的问题是，接我们的时间比我们预计的晚了半个小时（我们是最后一批被接走的）。 我们之前没有从接线员那里得到任何信息，所以当预计的接机时间过去后，我们不得不给他们打电话询问他们在哪里。但总的来说还不错，还会再用

接送服务超级好，非常舒适。我们很惊喜，司机准时到达酒店，开车非常小心。他还在加油站上了个厕所。我们比较准时地到达了我们在 Ko Lanta 的住处。我们没有支付额外的费用。我对这次接送服务竖起了大拇指。

司机提前 20 分钟到达酒店，但幸运的是我们已经到了。他非常有礼貌，还特意停了一下厕所。他的驾驶风格也非常负责。车子很舒适，有足够的空间放我们的行李，只是空调还可以再凉快些--天气实在太热了。我们在 14:30 到达兰塔岛，因为我们要等半小时的渡船。 我们无需支付额外的费用，就可以在兰达岛的酒店下榻--这是全包的。 我们一定会再次预订这次旅行：）！

很棒的体验，舒适的座位，水和小点心，晚上 8 点在路上停车吃饭（包含在票价内）。别忘了带件毛衣，因为空调很强劲，车上还备有小毯子。

我们预订了从奥南酒店到兰塔岛酒店的酒店接送服务。在兰达岛，我们的司机在一家中介公司停车，他们说我们必须每人再付 100 比索，司机才能把我们送到酒店。车上的另一位客人甚至要付 200 比索。预订时并没有提到这一点！

半个多小时后，司机才来接我们，尽管我们已经指明是哪家酒店，但司机还是把我们送错了酒店。我想这也是为什么我们错过了去兰达岛的巴士，不得不等下一班，所以花了两倍的时间。

准时，在正确的地点接人。面包车非常舒适。服务完美。

我有一个小座位，坐在司机和其他顾客之间。真的很不舒服。

Everything worked out just Fine!

Excellent. But the airport staff outside the front told me gate 6 doesn't exist and I need to wait in a different location. So I was almost late. Perhaps worth informing

We literally had our suitcases all over our heads, in the corridors blocking the exit. The most unsafe transfer I have ever had. I was scared for the safety of my son and me, most of all in the ferry, as I knew that if anything happened, there was no way out of the vehicle, because of all the suitcases blocking every exit. The company should book more vehicles to accomodate customers and not juggle with their safety for profit. Terrible experience.

Everybody, including ourselves, were picked up in Ao nang, but we, my wife and I , for some misterious reason, were charged an extra THB200, which we had to pay in cash to the driver on arrival to Koh Lanta. Did'nt get much joy or a logical explanation after enquiring online about this. Needless to say, we won't be using the same service again.

Transfer was efficient and easy, the driver was late by an hour which set us back a little but the bus, ferry and journey as a whole was great. I whatsapped the company as the PDF said to be there an hour before and they said the bus would arrive at a certain time, and then the bus was much later, this was slightly frustrating but not a major issue.

Extra fees asked despite the « from all hotels » at Koh Lanta and «to all hotels » at Ao Nang. We had to add 400baht per person !!

Friendly Driver, reliable pick Up, smooth ride

Wait super long in bus station and we switched 3 times the van … the worse is the driver (I think nobody told him) didn’t want to drive me to the hotel however the staff in the bus station suggest me to pay more for drop me off at my hotel instead of the mc Donald’s … the poor driver didn’t speak English it was hard to convince him to drive people, who paid more, to their hotel

Friendly driver . Car was compleate and Ride ok . We booked back drive too.

Mr Kong was very careful and kind with everybody for us to be confortable and he drop us off 1 by 1 properly and in time ! Thanks a lot mister Kong

Everything smooth, very recommended.

Pick up was in the 30 min scheduled, very nice modern bus with plenty of space. I was sitting in the back and had enough leg room while I am 1.93cm. Driver drove great although taking it a bit slower wouldn't mind me personally. We arrived 30m earlier than planned so that was great!

It was too hot in the car. We could not go to toilet. There was not enough space for the luggage.

Overall the trip was satisfactory, but our van came about 20 minutes before the given time, which is why we had to rush to catch it. Additionally, we had to wait about an hour at a transit station, because we needed to change to another van. In the end, we arrived an hour late, because the driver had to drop off people in a completely different place. The comfort was decent though.

Everything went well.👍

The company communicated well on where to meet for pick up with an easy to follow picture. They let us know when the vehicle was there and were available for questions. The drive itself was comfortable, very affordable, and safe! I was a solo rider, so safety and communication are very important for me, I highly recommend using this service and will use them again in the future!

Van was way over packed had people sitting on each other in the front seat and bags piled up everywhere in between the seats I was in the back and had two suit cases piled beside me plus my bag on my lab which was just a small backpack then three bags piled on the floor in front of me I could not get out without everything being moved for me was way over packed

nicest driver ever!

Speedy, efficient and reasonably comfortable.

The operator arrived more than half hour late to pick up us.

Very good travel experience. The driver was on time and professional.

The trip was smooth. Not very crowded in the van, so plenty of room for my giant suitcase. I paid another 200 Baht for the luggage before getting on the bus. We waited for about 1.5h for the boat, which then took another 1.5h to get to Koh Samui. It was difficult to bring the luggage when boarding because of the staircases. But getting off the boat was smooth (I don't know why there was no ramp when we were boarding). Although the website does not show the option of transferring to the hotel at Koh Samui, you can directly pay 150 Baht for that service at the bus terminal of Krabi. It would be better if it is stated on this website because I spent a while to find hotel-to-hotel transfer.

all good and on time, responsive, baggage was undamaged.. i recommend

Pick up bit late ! but great ride door.to.door will use again 😎

Mister Kong is an excellent driver and his family is very nice. They make everything to make you feel welcome. Top minibus too!!

Best bus driver ever, helped with our bags and even stopped at 7/11 to get some snacks for the drive. He got us there on schedule and was very sweet and a very safe driver

**Very Poor Driver Attitude & Unprofessional Service – 1/5 ⭐** I am very disappointed with the driver's attitude and behavior during this transfer. I was informed of the available pickup times and **specifically selected 3:00 PM**. However, the driver arrived at approximately **2:40 PM** and immediately started rushing us, showing an angry and irritated attitude. I calmly told him that we would be ready by the selected pickup time of 3:00 PM and that there was no need to worry. Instead, he told me that I should have been standing by from **2:30 PM**. If the driver expected passengers to be ready at 2:30 PM, this should have been clearly communicated in advance. It is unreasonable to select a 3:00 PM pickup time and then pressure passengers for not being ready 30 minutes earlier. The driver's attitude throughout the journey from **Phuket to Krabi** was also extremely unpleasant. Whenever we encountered traffic jams or traffic signals, he repeatedly **hit/slammed the steering wheel in frustration**. This was very uncomfortable to witness as a passenger and made me question his professionalism and emotional control while driving. I also noticed that **one of the seats in the front row was damaged**. However, this was not a major concern for us because **we were the only two passengers travelling as a couple**, so we had enough space and it did not affect our comfort significantly. I am mentioning it only as an additional observation about the condition of the vehicle. Overall, the biggest issue was **not the vehicle condition but the driver's attitude, lack of professionalism, and the way he treated us as passengers**. A professional driver should be respectful, patient, and calm, especially when transporting passengers on a long journey. **I would give the driver 1/5 and strongly recommend that the company investigate this driver's behavior and provide proper customer-service and professional driving training.** I do appreciate the **Phuket-to-Krabi transfer service itself**, as the service is convenient and useful for travelers. However, the driver represents the company, and this kind of attitude can seriously affect the customer's overall experience and confidence in the service. I hope the company takes this feedback seriously and ensures that future passengers receive a much more professional and respectful experience.

Everything smooth and comfortable

Smoothe ride. On time. One stop for food and bathroom. Great value. Would recommend. Went from Ao Nang to Kata

Black Tiger reduced the schedule without noticing

The service was excellent, with a very discreet and polite driver.

Terrible driver. He kept pumping the gas literally every second, instead of one steady flow.

Very nice driver. Hong i think he s called

Mr kong was very good man great service !

Everything went smoothly.Small bus with loads of luggage although people brought more luggage then they were supposed to.Nice driver and got us there on time.

12Go only provides estimates. A very unreliable booking site - will NOT use anymore

Meera was brilliant - very professional and very helpful!!

On time and a bit full with luggage.