Tendrás que canjear tu ticket online 30min antes de la salida en el mostrador de la compañía. Una vez bajes de ferry dirigete al final donde estan todos los autobuses y pregunta cual es el dela compañÍa PHANTIP. El mismo bus va a la estación de Surat Thani y el aeropuerto.
I give it 3 stars only because of the experience and the price. Being able to travel such a long distance for such a small price is really a bargain, but it does come with its disadvantages. Overall, I think it’s a really good option if you are on a tight budget or you just want to experience an authentic Thai journey. But, if you think that traveling at night will be nice because you’ll be able to sleep, I wouldn’t choose the third class. Would not do it again but glad I did it.
The bus did not go direct to the train station. It should arrive at 16:00 at the train station but it arrived at Surat Thani center and needed another 45 minutes bus to the train station. So stuck 2 times unnecessarily in traffic jam.
There was some confusion when I arrived at the Donsak ferry terminal. Phantip weren't really expecting me - I was the only person booked to travel to the train station. After a few panicked glances they arranged a work around and I arrived at the train station 30 minutes later than scheduled.
It all worked, and the staff were excellent, but not quite as smooth as it could have been,
I have been given a voucher for the meal, but where this was supposed to be used? In the ferry? On the bus? In-between? Guys, as an advice, you only need to speak at least a basic english, nothing else. Everyone says that is difficult to communicate and informations aren't clear.