The ride itself was fine and took 20 minutes, but the organization (check-in, departure times) not so good. We checked in at the port in Gili 60 min in advance, as mentioned in the booking, but the staff was watching tv I think, and not really interested to help. I had to ask 2 times where the boat would be. Second is that we booked the 16:45 boat, but they told us it would leave at 17:00. After another delay we left at approximately 17:05-17:10. So the pickup from our Lombok hotel had to wait an extra 45 minutes for us at Bangsal. The ride itself was quick and oke, but be aware that you cannot completely rely on the mentioned departure, arrival times and need some time to figure out where exactly you have to be waiting for the boat.
The boatride was good but at the port they said 150 k for a shuttlebus from the port to kuta Lombok for 4 people, no stops. In the end it was a shuttlebus for 10 people, we had to wait 1 hour before we started, the bus had some stops and it was really bumpy, uncomfortable and the seats were almost falling apart.
轮渡 快艇, Karya Bahari, 2023年9月29日
DA
Diego A
我是 9 月中旬出行的。快船准时出发,人也不多。柜台和改签处的工作人员热情周到,乐于助人。谢谢!
此评论由机器翻译
I traveled on mid September. The fast boat started on time and it was not crowded. The team in the counter and revising the tickets was helpful and attentive. Thanks!
Small boat not very comfortable. Bags are thrown on the roof with no care… Instructions at check-in desk are not clear and prices seem different from online…
The cost of the boat at the harbour is so much cheaper than on 12go so I wouldn't recommend purchasing on here. Usually there's a little difference but this was almost double the price!
轮渡 快艇, Karya Bahari, 2023年5月15日
EG
Eugenia G
We departed on time but we stopped twice before getting to destination (bangsal) , so it’s not a 15 min trip as the voucher said, it took almost 1 h.m; even each stop was short, it’s annoying if you don’t get told about it at first..
轮渡 快艇, KKB Boat, 2024年5月22日
MG
Marissa G
Fine experience, if you have a waterproof cover for your bag, put it on before entering the boat. Some luggage got a bit wet from the waves
轮渡 快艇, KKB Boat, 2024年5月21日
MK
Michael K
According 12go Boat has aircon, Boat didnt have aircon an we got wet during the trip.