The ride was fine. But we booked online a bus to Hanoi that leaves at 3 pm. When we came at the busstation, the bus driver said that it leaves at 6pm. So we had to wait for 3 hours before it leaves. I checked our booking confirmation and it definitely says we booked a bus from 3 pm. You should change that, because waiting 3 hours before going on a 23 hours busdrive is not nice.
永珍 到 河内, 公共汽车 贵宾卧铺车厢34, Grouptour (Công ty du lịch quốc tế Grouptour), 2023年10月15日
I was quite scared but the trip was quite good and the operator also supported me enthusiastically. I'm a little worried because the bus doesn't have privacy, but I have no other choice. I completed my trip very happily
永珍 到 河内, 公共汽车 卧铺 41, Grouptour (Công ty du lịch quốc tế Grouptour), 2023年10月2日
Bus didn't start at 17:00. It started at 18:00. Nobody told us what to do or when a break is. The staff wasn't able to talk English. No clear instructions from the booking confirmation.
永珍 到 河内, 公共汽车 卧铺 41, Grouptour (Công ty du lịch quốc tế Grouptour), 2023年9月23日
They consolidate all the times into one bus, so my 1700 bus was same as the folks who booked the 1740, it left closer to 1800. Roads were a mess(expected), and immigration was a mess (expected). Arrived to Hanoi at 2000 not 1530 (also expected). Set your expectations low and you cannot be disappointed is a good rule of thumb. Overall the bud was not comfortable but I didn’t quite want to commit suicide, I mean it’s a 27h bus what do you really expect
Overall very good ride. I‘ve experienced none of all the bullying behavior against Western people described in some reviews. Very kind staff but unable to speak English, so it‘s more of a gesture-based communication :)
Vientiane-Hanoi: Arrived at the border around 2.30 am, took a rest until the border opens, paid 10k Kip tip to the Lao staff and 50k Kip to the Vietnamese staff at immigration. Everything worked well having the eVisa in advance. No visa on arrival available. One guy had the wrong border crossing checkpoint to enter Vietnam in his eVisa, so he paid about 2M Dong to the Vietnamese staff to get in. Didn’t need any Dong at the border, I could pay everything in Kip. Bus was comfortable and we arrived only with a delay of 1-2 hours. Hard to tell if I‘d do it again bc it‘s a very long ride in the end but that‘s what you pay for I assume. Good job!
永珍 到 河内, 公共汽车 半卧铺, HTX Van Tai 277 (HTX Vận Tải 27-7), 2023年1月10日
They yelled to wake us up for the check point
Yelled at us because we wanted to change seats
Favorite Lao people over us
Didn’t speak English and just tapped on our shoulder and walked so we had to follow them..
永珍 到 河内, 公共汽车 VIP舱, HTX Van Tai 277 (HTX Vận Tải 27-7), 2026年11月3日
J
Jacob
Was advertised that there was wifi and there wasnt for the people on the bus except the staff. The tvs was advertised and we couldnt use it except watch the youtube the staff/driver had on. They would play music out loud when people would be trying to sleep! They would play it to wake you on your first stop and when your at the border which was fine but also better ways of going about it to wake you up?
永珍 到 河内, 公共汽车 Royal Cabin, Asian Bus Travel, 2026年10月29日
EM
Ella M
The bus staff were great. They didn’t speak English but made sure we knew where to go and what to do throughout the boarder crossing. The bus was clean and as advertised with regular food and toilet stops. Unfortunately there was no toilet on the bus, which you’d usually expect with a VIP classed bus. However, the regular toilet stops made this okay. It would have been useful to know the approximate timings of the toilet stops on paper though, so people know when they can comfortably drink liquids etc.
在这条路线上，Grouptour (Công ty du lịch quốc tế Grouptour)的大巴最快，而Sarah Transport Laos (Sarah Transport Sole Co., Ltd)的大巴最慢。
需要注意的是大巴越快车票往往越贵。不过多花一点钱选择走高速公路且不用额外停站的直达大巴也是值得的。
