The journey from KL to Melaka was supposed to be 2h12min, but the bus departed from KL more than 2 hours late. There was no communication on this at any point and no apologies. Overall it meant most of the day lost to what should have been a quite short journey.
The bus seats were comfortable but there were no seatbelts after the 1st row. During the journey, the bus driver answered his phone and had a call with the phone by his ear, while driving the bus quite fast.
Extremely dangerous driver in bus from Melaka Sentral to Kuala Lumpur TBS on January 28th 2024, 21:00 hours trip.
I think he was even drunk.
Driver was talking all the trip using headphones and doing group video call.
I even told him several times to stop, as everybody was looking at him and feeling unsafe.
He told me ok (impolitely) and just kept talking. He even started yelling at me when the trip ended. He shouted: “complain complain!” while laughing.
Incredible this can happen when someone is responsible of 20 people lives.
I have reported this to the company, but they don’t seem concerned.
I really encourage you not to use this company. And I really encourage 12goAsia not to work with this company.
Just look all the bad reviews here and in Google.
吉隆坡 到 马六甲, 公共汽车 快速, Mayang Sari, 2024年1月29日
AO
Assim O
司机很危险,开车的同时还在打电话、
此评论由机器翻译
The driver was dangerous , was using phone same time driving,
吉隆坡 到 马六甲, 公共汽车 快速, Mayang Sari, 2023年11月15日
ML
Marwa L
客车准时发车,空调相当舒适,但没有我预订时标明的 USB 插头
此评论由机器翻译
Car à l'heure avec climatisation assez confortable mais pas de prise usb comme indiqué lors de ma réservation
War alles super. Bus war ca 10 Minuten verspätet am Terminal, war aber super, da ich selbst auch recht knapp dran war.
Wer von Kuala Lumpur los fährt, sollte wirklich mindestens die vorgegebenen 30 Minuten früher da sein. Es waren extrems lange Schlangen an den Schaltern. Vielleicht lag es aber auch darsn, dass es ein Sonntag war. Ansonsten war die Busfahrt normal. Sitze waren bequem und mit ausreichend Bein Freiheit.
吉隆坡 到 马六甲, 公共汽车 快速, Mayang Sari, 2023年10月23日
JK
Junko K
我是第一次去那里。
我想再去一次,因为那里真的很不错。
此评论由机器翻译
It was first time to get there.
I want to go there again because It was really nice place.
吉隆坡 到 马六甲, 公共汽车 快速, Mayang Sari, 2023年9月16日
TI
Teyhan I
巴士老旧,噪音大。 没有预订时说的手机充电功能。巴士座位表与实际巴士不同!
此评论由机器翻译
Buses are old and noisy. No charging available for mobile as stated in booking. Bus seating plan is different to actual bus!
One more delayed !
Bus started with 1:30 of delay without information on the screen.
Luckily I asked the hostess about the departure time when she answered me the bus was about to leave !!!!
The vehicle had changed, I didn’t have my solo place anymore …
吉隆坡 到 马六甲, 公共汽车 快速, Mayang Sari, 2023年7月25日
JO
Jake O
服务被取消了。我不得不重新订票。我在车站拿到了退款,但新的行程费用略高。
此评论由机器翻译
The service was cancelled. I had to rebook. I was issued a refund at the station, but the new trip costed slightly more.
Excellent!
Only thing was that we planned the trip on the 3 hours that were shown on 12go, only for it to be 1,5 hours. If we would have known we could have planned better