the bus from Surathani - Bangkok was great! comfortable, we were offered snacks and water which was really nice! we made loads of stop in the van from khao sok to surathani picking up and dropping off random people and packages, which was frustrating because i contacted 12GO once before, for a different bus journey, and asked if we could get picked up along the way as we weren’t close to the bus station, but the bus would be driving right past us, and they said no.
It would have been helpful to know where the stop overs were and what the route was. We had to change to a bus at sura thani but we did not know that was happening. When we arrived there we were out in a tuk tuk to the bus station but were not told where we were going.