They got us to our destination close to the advertised time. However, their communication was incredibly poor. First, we were told we had a free upgrade to a VIP cabin bus when we arrived at the bus stop. But then after 2 hours on the bus, we were told to get off - noone told us why we had to get off or where we were - it was a while before we realised we were in Ninh Binh. Eventually we found out we had to change busses - they should have told us this in advance before we booked! We had to wait for an hour sitting on the side of the road, at one point they told us to get on the wrong bus before they realised. When we did get on the bus to Phong Nha, it was not the VIP upgrade we had been promised. The rest of the journey from Ninh Binh to Phong Nha went without issue.
Old bus, the seats had cuts in the leather and where not working properly. The driver made only 1 stop for toilet in a 10h trip. He was overspeeding and made some dangerous overtakes. It was hard to get any sleep.
河内 到 豐芽, 公共汽车 卧铺 41, Grouptour (Công ty du lịch quốc tế Grouptour), 2023年10月18日
DM
David M
空调坏了,我们迟到了 3.5 个小时
此评论由机器翻译
Air conditioning was broken and we come 3,5hours late
河内 到 豐芽, 公共汽车 卧铺38, Grouptour (Công ty du lịch quốc tế Grouptour), 2023年9月5日
D
Delphine
值得拥有的巴士
夜班车非常实用,不会浪费一天的交通时间
此评论由机器翻译
Bus qui a le mérite d exister
C est très pratique les bus de nuit, pour ne pas perdre une journée dans les transports
It wasn’t as described in photos. No tv very small sleeper seat. Rude staff, waited 2 hours after departure time to actually get on bus with no info
河内 到 豐芽, 公共汽车 VIP 33 Sleeper , Temp, 2023年2月19日
RL
Ron L
HK Buslines was very helpful with communication and confirmation over Whatsapp. I greatly appreciate their help because I missed my initial bus and they were able to quickly coordinate a Plan B.
河内 到 豐芽, 公共汽车 Lower Single Cabin, HK Buslines, 2026年8月25日
DK
Dawid K
The main bus was great and looked the same as on the picture, but... first they transported us with smaller bus, about which no one has told us before. The smaller bus was for 13 people, but we have driven in 14... Then suddenly driver said finish and no one knew what was going on. We had to go to G8 Open Tour office and there they said we have to wait 0,5h for another bus. I hate that they give no informations.
河内 到 豐芽, 公共汽车 VIP Limousine 28, G8 Sapa Open Tour (G8 Sapa Open Tour), 2026年8月17日
MP
Magdalena P
The trip started surprising by getting a taxi first to get to the point where bus was placed. We were not informed of it. We found out only after we called the operator that the bus was not coming. After taxi picked us up - we didn’t know where we were going. The trip was supposed to start at 7:30 from Hanoi, but it started at 9:00. Then during the trip we stopped randomly at various places with no information why or whether it was a break or not. Once we stopped at mechanic for over 1 hour because who knows why, but all the tires had to be pumped up. Then we stopped in the middle of the highway and waited there for over 30 minutes for another car to drop a woman who joined is on the bus. We were supposed to have 30 minutes lunch break, but after 15 minutes the bus boss said we have to go back. The bus boss also wanted us to double pay for the trip (he had no idea we already paid) and translating to him we already paid took another 15 minutes. Overall, we were supposed to be at 4pm at Phong Nha. We came at 6pm after stressful trip.
河内 到 豐芽, 公共汽车 VIP 22, Grouptour (Công ty du lịch quốc tế Grouptour), 2026年8月8日
LS
Letícia S
I really enjoyed the experience. Comfortable bed, clean bus, short stops for the restroom and a snack, and the driver was friendly. I recommend it!