Seamless from a ticketing purchase and delivery perspective but I would have like tickets that had my wife and I seated together rather than across the aisle. Noting this was a purchase for rail tickets
康提 到 努沃勒埃利耶, 火車 #1015 頭等座, Sri Lanka Railways, 2025年7月20日
Super friendly driver, very helpful and perfectly save driving skills
康提 到 努沃勒埃利耶, 計程車 標準座2, Magical Sri Lanka, 2026年2月9日
MK
Maiko K
They were supposed to pick us up at 7:00 a.m., but the car didn’t arrive until 7:30. I was extremely thirsty and really needed to use the restroom. After that, we were taken to a tea factory and ended up spending 30 minutes there.
I was supposed to arrive at 10:40, but instead we were dropped off in front of the Nuwara Eliya post office and told it would be a 30-minute break. I couldn’t take it anymore, so I walked to my hotel carrying my heavy luggage...
康提 到 努沃勒埃利耶, 廂型車 Scenic Minivan, Magical Sri Lanka, 2026年1月24日
DW
Debbie W
Pick up was from the hotel I was staying in which was really convenient.
Driver was friendly and efficient, safe and alert.
康提 到 努沃勒埃利耶, 廂型車 Scenic Minivan, Magical Sri Lanka, 2026年1月7日
MP
Markus P
It was not close to be on time. Mentioned pick up time in Kandy was the same for all guests. So some of them had to wait for almost an hour.
Arrival time was late too, almost 2 hours.
康提 到 努沃勒埃利耶, 廂型車 Scenic Minivan, Magical Sri Lanka, 2025年12月29日
EH
Erich H
driver was very helpful the way, driving slow and very good , pick up on time. nice experience
康提 到 努沃勒埃利耶, 計程車 標準座2, Magical Sri Lanka, 2025年11月16日
LA
Lucy A
A fantastic experience, beautiful scenery, comfortable seating & clean toilets. The departure time was a little later than stated but didn’t cause us any issues, we’d do it again regardless. Very easy to navigate the train stations & find our reserved seats. The train staff let you know when great photo ops are coming so you don’t miss anything. Would highly recommend!
康提 到 努沃勒埃利耶, 火車 #11127 Second Class Reserved Seats, Sri Lanka Railway, 2025年11月13日
S
Shan
The allocated seating is very confusing, as you don't get to sit together always. Unless the higher number is even, you're sitting in front/behind each other!
People queue to hang out the train, so if you want that, prepare to queue. The tea & snacks are reasonably priced & good. Views are phenomenal & you pass through some really quaint places.
康提 到 努沃勒埃利耶, 火車 #11127 Second Class Reserved Seats, Sri Lanka Railway, 2025年11月6日
JL
Jyoti L
The booking experience was great. The train service was also good. The cleanliness of the train, comfortable seating and not to mention the consideration to rotate the seats in the dirwction of the train so that passengers don't motion sickness. Just that the train was late, but everything else wa great. We also didn't need to print the tickets. The station masters were helpful in providing information and so were the announcements.
康提 到 努沃勒埃利耶, 火車 #1015 一等座, Sri Lanka Railway, 2025年11月6日
