Hello, thank you for booking the tickets and sending them to me. I am not satisfied with the train journey because I assumed that I would have the cabin just for myself. I booked a first class sleeper so that I could enjoy private time, read a book and sleep in a train. I did NOT expect to be sharing my cabin with some random guy. It was a weird experience. If I knew that I would be sharing a cabin with somebody I would have saved my money and traveled in second class. I wanted a PRIVATE CABIN. That is the reason why I bought a first class ticket. Your customers will always assume that if they are booking a first class cabin that they will be ALONE in the cabin, not sharing. Please provide this option on your website and please clearly tell customers that they will be forced to share a room with somebody. It's not fair that I paid so much money and then I had to share the room. I really did not enjoy that experience. I hope that I do not have to share a cabin again on the way home.
The car went extremely smoothly. The staff is very lovely, enthusiastically supporting whenever passengers need anything. Especially I ride a car around noon, so I am served a lot of food. I was impressed by Nakhonchaiair's service. ♥️
巴士 黃金艙等, Nakhonchai Air (นครชัยแอร์), 2024年4月27日
JJ
Jochem J
Quick check in, flight on time, verry fast my luggage
when buying it was info about departure time at 22:05 and arrival at 7:00am
After i came to checkin they said departure time is 23:30. Finaly it was at Midnight.
Difference between 23:30 and midnight is acceptable but i dont know why 12go was selling bus for 22:05
Arrival time was at 6:00am with also supriced me. Looks like u r selling completly different trip :)
I am using your website from time to time, but this is first time this kind of problem arrise.
My advice for u is to recheck your timetable from khon kaen
With regards
Pawel Wielocha
巴士 快速、直達, Chan Tour (ชาญทัวร์), 2023年9月25日
KK
Kristina K
Train came 1h late:(. We travelled 3rd class and a lot of dust came through the open windows.
The ride was dot on tome and was very comfortable. The staff was very polite and took good care of the passengers. The food was good too. Would recommend this service to everyone. Would go for this next time too.
巴士 黃金艙等, Nakhonchai Air (นครชัยแอร์), 2023年8月8日
LC
Laurent C
Safe and comfortable travel, although we had to wait for late passengers in KK; overall a great experience.
巴士 黃金艙等, Nakhonchai Air (นครชัยแอร์), 2023年5月17日
KW
Karl W
Apart from the train being full it was a great experience, you see parts of the country you don’t see when flying