There was no clear information on the specific location for the bus pickup which caused me to miss the bus. I arrived an hour and a half early, thinking I was in the right place. I followed all directions and addresses provided in the PDF. I was told by another operator that I was not in the right location where boarding time arrived.
The phone numbers provided in the PDF led to an automated service which did not help. There was no number to the bus operator and three numbers listed in the PDF are the same number for different locations. (again, automated)
There is no info on the ticket or booking stating it is a private bus which is not affiliated with the chosen location selected by the passenger at the time of purchase.
Fortunately, a few locals helped me out and we were able to communicate a better, in person option with a different company.
I will be submitting for payment reimbursement.
巴士 空調座位, Zingbus, 2023年12月7日
S K
Sebastian K
It was comfortable, but sometimes the bus rushed a bit too hard and the service was okay.
I would have expectated that they let me know that we are in rishikesh, but the annoucement was just in Hindi and I almost stayed in that bus.
I also couldn't call the marshal somehow, tracking was just availible when the bus was there not at the time it should be on the website.
At least they found my things I forgot in the bus and brought them to a station in Delhi.