Transnasional

座位很好，巴士很好，司机不是最友好的，但也完成了工作。会再次使用。

車站標示不明，設計不好，車算舒適，但是噪音多。

准时出发。因交通堵塞迟到

脾气暴躁的司机让我们希望他在不久的将来更加开朗。

乐于助人的司机允许我们坐在一起，尽管座位已自动分开 准时到达，在进入吉隆坡之前停下来

好吧，我们到了那里，因此有了“第二颗星”。发生以下问题： 1）巴士晚点1.5小时出发。 2）下雨时，司机将车侧的行李舱打开，导致许多行李被淋湿。 3）进入公交车时，选择的音乐有很多脏话，而且相当粗俗。 4) 在大约一半的行程中，司机和他的同伴说话声音很大，甚至难以思考。 5）公共汽车太冷了（我通常是“冷驾”的粉丝，但是，这太冷了！）。 6) 我们迟到了2.5小时到达目的地。 7) 司机多次在开车时接听电话。 ...我通常不会留下评论，无论好坏，但我只是认为它应该被知道。平心而论，我们上次乘坐 Transnasional 的航班很准时、舒适，是一次非常愉快的旅行。

到达时间是3点30分，而不是2点，没有人告诉我们什么时候下车去吃饭/上厕所，而不是停下来接乘客，也没有告诉我们在巴士离开前要在车站吃多久。

舒适的巴士。司机在一小时内无缘无故停了3次。延迟抵达槟城 2 小时。司机似乎也无法遵循街道标志，并沿着我们来过两次的同一个方向返回，导致我们无缘无故地陷入交通拥堵。

巴士非常好，非常宽敞，但厕所站太远，我们需要三个半小时才能舒服！ ！我们预计中途休息一下。来自新西兰的琳达

预计晒黑时间会更长，但交通很糟糕。舒适的座椅。从吉隆坡直达槟城岛，无需渡轮。在吉隆坡巴士站很容易找到路。乐于助人的员工。总体来说对服务很满意。谢谢

非常轻松的旅行。找到了正确的巴士站台，然后向司机展示了我们在线购买的车票的电子邮件确认函。巴士很干净，座位也很舒适。我们确实遇到了大雨，司机放慢了车速，根据情况行驶。如果船上有无线网络就好了……也许还有一瓶免费的水。

Bus from KL to Melaka was comfortable and clean, only problem was that it was delayed in arriving to KL.

Very good service

Great online booking experience; could improve with seat selection. Bus was comfy and left on time, but 25 min late at arriving to destination

The bus was full of cockroaches!!! Really unpleasant experience. I changed the seat but that didn't help. I travel a lot on public transport so totally get the buses or train might not be clean but I have never seen so many cockroaches. I will not use this provider again.

The seats were comfortable. It was cold in the bus and the driver was driving too fast....

Driver hit big bump shortly after we departed from KT station with way to much speed, something broke on front left side of the bus, he stoped and made quick check and continued the road with awarenes that something wasnt right. We mDe around 300/350km with unknown damage on the wheels! After the other driver came to replace him, he realized that sound that was coming from under the bus surely isnt good so he finaly safely stoped the bus on first posible gas station and we had to wait for another bus to pick us up and take us to TBS Kuala Lumpur. The other bus was good.

Booking with 12go.asia was simple to handle and very quick reply. Bus is very comfortable. Only at checking in was not a friendly lady at all. She refused to look at me when I was asking her something even when i said "Lady, I am taking to you" she refused to do .. very impolite

All was fine.

comfortable, but late arrive ,traffic was clear but way late arrive in butterworth.. any everything was perfect..

Nice driver

Not enough stops on the bus only one 10minute stop. This lead to us arriving at our final destination 3hours too early, this wouldn’t have been a problem if it wasn’t 3:30am when we arrived! Not ideal for a girl traveling alone & having just arrived in a foreign country. Also the bus was very cold (probably about 10degrees different to that outside).

Bus was old and there was a weird smell. Trip was good and on time.

The ride was very comfortable, but there was a very anoying beeping the whole time. Without it I would give five stars, because the rest of the ride was good.

Pleasant flight

Comfortable journey comfy seats, The description mentioned snacks would be provided but wasn’t And outside food or drink not allowed to be consumed So 4 hours no food or drink Other than that an ok journey

Quality of bus not new standard. Strong delay. Stops in middle of KL again. Would be nice to book from there.

Pullman was really good, staff nice, but trip was mooooooore longer... like 10 h and half. We have totally lost one day to reach mersing.

Bus was 10 minutes late, but still arrived on time. Bus was clean, modern, and spacious!

We arrived a bit late but it didn't matter, the driver drove very carefully and we had plenty of stops to go to the toilet or get snacks

Enough space, we arrived a lotte bit late in melakka

Left at 4. Arrived at half 11. Supposed to arrive at 21.05

We were late by almost 1 hour for no obvious reason. The bus was nice though. Comfortable seats, working AC but unfortunately to USB plugs and the reading lights didn't work.

Comfortable seats, helpful staff, and a reliable journey time. The roads were well paved so no difficulties there. It was a bit confusing at first knowing how to check in or whether it was necessary but using my own intuition I found a counter and got the tickets printed.

Really nice busdriver, Bus was on time, everything was good.

Quick and efficient. Cold AirCon. But the bus would beep horribly if the driver went to fast and the stop for restroom and snacks was much too short.

Bus broke down midway but a replacement bus was organized swiftly

The bus was ok... just feel a little bit strange when we arrive at the bus. Our number already been seated. The driver told us we can seat everywhere we want. But finnally we found out we are taking the wrong bus. It’s the officer at the boarding gate told us to get in that bus. I’ll already ask twice. When we arrive at Putrajaya, we just know that it’s the wrong bus. But the driver help ud to get in the next bus to our destination for free. Bus is recommended for clean smells good and AC is cold

Everything perfect!

I booked a more expensive ticket just for the comfort (wifi, snacks..) and well it didn't have anything, not even a USB plug to charge my phone. Plus, an unfriendly driver.

Bus very old and the space between sits very small. Driver didn’t respect the stop time, because announced 15 minutes and took 40 minutes to departure.

The first shift driver was smoking while driving. He smoked 3 times. In a/c vehicle that is bad for passengers.

Great trip, good driver, started 15 minis late but that was a problem with the bus before us being late. Very comfortable seating

Really nice ride! Smooth, comfortable, cheap, pretty quick. Remember to have cash on the bus stop (no atm nor card terminal)!

Comfy, clean. Only thing was it was a little late but the journey itself was easy

The bus in general was ok, nothing compared to aeroline though. However the bus driver was totally unfriendly! There was an old lady with havy luggage, he rather stood outside smoking then helping here getting into the bus. We even got out at the wrong station, cause we didn't know there are two stops in KL and the bus driver didn't even say which stop it was. He really delivered poor service, such a shame.

There was a delay for 3 hours (when the total trip should take around 5hours, I have spend 8 hours). That’s way to much

On time

Half an hour late than schedule

convenient