The Angkal Fastboat

We boarded a bit later than expected but it’s bali and everyone’s relaxed. Very well organised, not too stuffy especially if you sit near the front of the boat or next to a window. Not much leg room though.

We left on time and everything was very organised. The boat is very clean and has an actual A/C and not those small fans. You can open the windows and you can choose to sit up or down. Very nice staff, they helped with our luggage. This company was definitely a very good choice.

Well organised and good service

Good !! very comfortable boat

Great trip. On time.

Good service on time

The coordinates that they gave were wrong and I had to search their place by myself. If I had little less time I would stay at Nusa penida for another day.

Perfecto 👌

We boarded on time and the journey was quick

It was on time and very easy to get the tickets. Boat ride was about 45 min.

The fast boat was very full and we found that some people didn't want to move to make room for others to sit down. There were no fans or aircon so it was very uncomfortable on the boat with so many people onboard. We went with another company on return to Sanur and they had fans/aircon which really helped. It was very confusing how our luggage was going to be transported as we were told with minimal direction that our luggages needed to be left with the staff as we were walking towards the pier. There were no tags put on them and many other fast boat companies leaving at the same time. Luckily there were no issues and our luggage turned up at the correct boat with us but it was concerning at the time how everything was being organised.

Staff helped with backpack. Good trip!

Perfect, i booked through 12go an hour before. Fast procedure.

Cheap prices !

Easy check in comfortable a fast boat

Good organization at the harbour. The ferry office is at the parking space. There you get the tickets and wait with the other passengers. All together you walk with the operator to the ferry. The ferry is relative new but there was no safety instructions and not enough life wests. In an emergency you would just die.

Good for what it is, but that’s about it! Acceptable delay (but delay nevertheless). We safely navigated through the rough sea without feeling unsafe at any moment, but it was also an advanced sauna experience in a closed overbooked cabin without ventilators or ac! I remind you these are one of the best ones out there for crossing to Nusa Penida - I wouldn’t even want to try any other company with much worse reviews! :)

Going from Kusamba port was stress free, not busy like Sanur port is. Set off slightly late, but was loading stuff onto boat. Comfy seats. Not too bad of journey there and back. Sampalan port is nice as well. Would use this again.

Wrong time listed on 12go confirmation. The boat departs daily at 17:00, but 12Go says 16:30. Moreover, the 12Go confirmation says it's a 30-minute journey, but it is always 45-minutes per the staff. Also, the wrong GPS coordinate location is listed for the boarding point on the same 12Go confirmation. As a precaution, I sent the company a WhatsApp several hours earlier to see where to go for boarding (pier, ticket office, or GPS harbor location) but they never responded. The waiting area to board is very hot and crowded with no aircon and only a squat toilet. The boat itself has no toilet for 90+ people on a 45 minute journey, also without aircon. The boat was overcrowded with more people than seats, so several people standing. On the positive side, the boat itself was in good working condition, and the staff were nice and helpful. Also, if you buy the ticket in person they want IDR 200k but only IDR 115k via 12Go. From my observations, these comments likely apply to most other ferry operators and are not necessarily specific to this company. That said, if coming to Bali, do yourself a favor and fly whenever possible. If you must take a ferry, at least the El Ray boat has a toilet.

1h30 of delay

Great service great boat. Left on time. No complaints would definitely use them again.

Smooth process from booking to payment to confirmation

Excellent customer service! Even carried me to the boat cuz I had an injured leg and couldn’t get it wet!

Easy to use.

Very simple process Just used a grab taxi from Kuta was there in 40 mins. Trip over to Nusa Penida only 30 mins

The trip itself was good. At the port, it was a bit chaotic. We had to look for the stand of the boat to check in. There were no signs and it was crowded so that made it a bit difficult. But after that, the trip went well.

Everything is ok.

Fine trip to Nusa Penida, fast and nice view. We checked in at the Angkal office and our luggage was carried for us to the boat. Onto the boat we had to walk over some large rocks (kinda scary in case you lose your balance or slip) and then through the water. I had my shoes off and wanted to put them back on on the boat (for hygiene reasons), but they were janked out of my hands and thrown on the floor. They only did this to some travellers, so they may have had a reason but never told me why even though I asked repeatedly.

Everything was good

Boat was in good condition and everybody was nice