Lotus Train

300美元买个所谓的VIP四人房，VIP仅仅只是个名字而已。所谓的VIP服务不过是提供早餐包而已。破旧的房车，所谓的VIP服务却贵得离谱……

倾斜的座椅很舒服，但根本坐不下。车上还有一些前一位乘客留下的垃圾。

准时出发，舒适的卧铺车厢，总而言之，这是一次非常愉快的旅程。然而，早上卖给我们（包含在内）早餐搭配包子和越南面包条的小贩却相当咄咄逼人……

一等VIP车厢的清洁度很差；车厢需要彻底清洁。由于台风“潭美”的影响，替代巴士服务组织良好，随后乘客可以换乘回火车。

这节车厢的状况和火车上的二等车厢差不多。床上的一些人造革垫子已经塌陷了。幸好只有我们两个人。头三个小时，列车员们一直在用智能手机听音乐、看视频，声音很大，即使我们离得很远，关上车门也能听到所有声音。根本睡不着觉。一张单程火车票的价钱翻了一倍，实在不值得。

火车和车厢非常干净，乘务员服务也很好。有免费热水和冷水。但火车很旧，所以很重，而且摇晃得很厉害。几乎不可能睡觉，而越南铁路在我们这里要平稳得多。

火车准时到达，乘务员非常友好且乐于助人，甚至在我们到达目的地时叫醒我们。

非常古老的火车。对于你支付的价格...他们给你提供早餐，是的...而且到的很晚

运营商非常友好，可以通过WhatsApp直接联系到他们。旅行当天，我被免费升级到了双人VIP包厢！服务非常棒，卫生间很干净，还提供美味的小吃和早餐！我强烈推荐这项服务！

床很舒服，浴室很干净，有食物和饮料，无线网络很好，服务也很好。没什么可抱怨的。

The cabin was comfortable, the breakfast was good, and the scenery was great

Too cold inside the wagon otherwise it was ok

No WiFi as it stated on the ticket. We were told the drinks (coke, tea etc) were free but you had to pay. Not that it was an issue but if your told something then that’s what you expect. Other than that everything else was ok.

The inside of the carriage was comfortable but the train is extremely noisy. The different companies share the same train (eg SE19) so the noise is the same whatever company’s carriage you choose. That said it’s an efficient (but quite expensive) way of travelling a long distance.

Was a really nice experience the night train!been taken good care of by the employees!only minor thing was that the wifi was really bad

We enjoyed our ride, but the mattresses were a bit uncomfortable. The service was really great after we left a phone at the train. We got it back within a day!

The bed is okay and clean, but the train is so old and train itself not clean and soooooo noisy, very old train very okd way , very slow, advise all to have it if only short trip not more than 6 or 7 hours Otherwise flight will be better than train

I bought VIP tickets and experienced the same train wagon as I booked before- normal ticket. But that so called VIP ticket was overpriced for that what I got.

Authentic night train trip, the kids loved it

I love trains. The service was good. A bed on a train is what it is, but the whole family enjoyed the ride from Hanoi to Hue

The train was as expected, albeit the ride was not very comfortable. However it was a bucket list item and I think it was worth the hassle of sleeping on a noisy and bumpy ride. The beds are firm. The adults didn’t sleep well however the kids were fine. Unfortunately I got off at Hue instead of Danang so I might have missed the best part of the scenery. There wasn’t much to see besides the rice patties. The snacks and water was sufficient and the toilets are looked after well enough. I don’t regret the experience as poor sleep was expected.

Her er en naturlig engelsk oversættelse, som egner sig godt til en anmeldelse: There had been a double booking, so we did not get the berths we had reserved. After some time, we were moved to another carriage operated by a different company. We also had to remind the staff ourselves that breakfast was included in the price we had paid. Although the service attendant was very friendly, smiling, and helpful, he also wanted us to pay one million Vietnamese dong so that no one else would be assigned to our compartment overnight. We had originally booked a four-berth cabin, so in principle that would have been acceptable. However, the cabin had not been prepared for additional passengers, and we certainly did not want someone arriving in the middle of the night while staff made up beds for them. The following morning, we explained that we felt it was only fair compensation for the double booking that we were allowed to keep the compartment to ourselves. The service attendant accepted this when he came back to collect his one million dong.

The overall experience was better than I imagined. There were plenty of goodies. The air conditioning in the cabin was okay. If you were on the top bunks you couldn’t feel it much.

Although a little small, the cabin was comfortable and luckily we could just fit our suitcases under the bunks! If you had 4 people in the cabin it would have been much tighter! The little goody bags provided were great!

Clear information, train departed on time but was late arriving. Cabin comfortable but

Easy to navigate in English and payment straight forward even as an older person Reputable Download the app can always refer back to your tickets/bookings.

Great experience, cabins a good size for the 2 of us. People kept walking past yelling to sell drinks. Couldn’t order food from menu (only snacks available)

We liked our experience but it was more expensive than a flight and a flight is a much better experience. They could work on cleaning more and having better breakfast. It’s something to do once, I would recommend over a sleeper bus for sure!

Good and convinient train. But very bumpy. Could not sleep.

The train was delayed and quite noisy. The service was great through!

The journey on the sleeper train was unforgettable. I was only disappointed because two announcements were made like there would be free beer and orange juice on the train, but actually there was no beer and shen I asked about the orange juice in the morning there was no juice left. 😔

Great overnight train ride. Slept very well

Bumpy, noisy, smoke smell

Lotus train, VIP but it was a normal train experience and not so VIP thr other berths were taken

I am glad I took this ride. I got to see so much of Vietnam through this train ride. The views were breathtakingly spectacular.

Our 2 bed cabin was switched to a 4 bed cabin due to a car issue which gave us less head room as I am 6' tall. Overall the cabin was nice. The bedding had slight odor. The cabin temperature also fluctuate during the night making it uncomfortable to sleep. For the cost of $450CAD and time of 14 hours, taking a plane would have been better.

Such a fun experience, thanks

A noicy and shaky trip but overal good. onboard we could pay 1.000000 dong and upgrade our cabin

It's more comfortabele than Vietnam Railways, but relatively expensive for what you get.

Our experience was good, booking the train was easy and the station was very helpful taking our bags to the train. We shared a 4 berth cabin with a Chinese couple and it was fine, we managed to communicate via google translate. I would advise eating before getting on the train as the food was limited. Snacks and the light breakfast was ok.

Train was very comfortable. Matresses clean and comfortable. Trust the process. Everything will be called on the speakers with clear English. We loved Lotus Train and would use it again!

vastly overpriced but comfortable

Dirty old cabin in the advert it showed new bed etc with a large window for viewing not a dirty scratched window .the food was a joke slices of bread a banana a small orange .I was looking forward to the train trip and seeing some countryside .the food the sold us on the train was awful we dumped most of it

We had our tickets changed one day before with different places assigned and no chances to change for what we wanted. The train assistant in the cabin was confused and were running around for 5 minutes trying to fit us somewhere. Finally we got places in a different couch near the toilet. Than qe got other train assistant trying to sell us an upgrade to higher class. At night someone was smoking in the near by so we smelled like the smoke was coming right in our cabin. So I don’t know who is writing good reviews about lotus train, but I wouldn’t

On time and facilities were fine, noisy, slept okay, easy to use. Had a very uncomfortable interaction with one of the train staff and felt unsafe, spoke to my cabin mates who were lovely otherwise I would not have been able to sleep. However the Lotus staff was friendly.

E

Ras

Information not clear at time of booking. Please make more clear: VIP sleeper means only one bed, not whole compartment. There will be other guests too. Bed was filthy, full of hair from previous guest.

It was overall a good journey, Clean cabin and toilets and felt like a safe journey (main reasons we chose the train over bus) but bear in mind the cabins are tiny for 4 with bags and it's a bit of a challenge to get to the top beds especially in dark.. Also, it is loud and does shake *a lot* which wasn't a problem during the trip but we both felt sick afterwards.

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