A bit delay, the sign at platform not clear, overall good.
火車#9420 金級電動車, KTM, 2022年12月31日
H L
Hang L
Timely departure n arrival. Easier online booking, friendly n good customer service. Clean cabin
火車#9321 金級電動車, KTM, 2022年12月31日
N K
Noelle K
Unfortunately it was impossible to book a seat facing front.
火車#9321 金級電動車, KTM, 2022年12月6日
A S
Andri S
It was a nice trip. Just had a backward in the first train due to not familiar once booked the seat hehe.
But overall was nice
火車#9028 金級電動車, KTM, 2022年11月7日
K M
Karen M
Bang on time, very comfortable, plenty of room.
火車#9175 白金級電動車, KTM, 2022年11月2日
L V
Lisa V
very easy and worked excellent
火車#9175 白金級電動車, KTM, 2022年10月30日
C K
Cherisse K
We had to sit backwards as when booking the seat it didn’t inform us it was going to be backwards.
火車#9175 白金級電動車, KTM, 2022年10月30日
K M
Karen M
Great train ride. Plenty of room, comfortable seats. Was almost an hour late but no bother. Very helpful staff at both ends of our journey
火車#9172 白金級電動車, KTM, 2022年10月28日
A N
Ai N
Train runs on time and train was clean.
火車#9027 金級電動車, KTM, 2022年10月25日
I M
Izumi M
It was very helpful to receive your email. I was worried that the air conditioning was a little strong. The toilet key was broken. It was good in general.
火車#9029 金級電動車, KTM, 2022年10月10日
Z X
zhiyi X
I can't choose to buy a ticket for JB Sentral Railway Station on the Internet.
火車#9321 金級電動車, KTM, 2022年10月6日
P R
Peter R
Great service! Prompt responses from the support team. Journeys completed, and enjoyed!
火車#9175 白金級電動車, KTM, 2022年10月3日
S C
SWEE C
Seats are comfortable. The toilet on coach F should be cleaner.
火車#9029 金級電動車, KTM, 2022年9月29日
S C
SWEE C
Hotel is value for money. However, was charged RM20 for a lost hotel room card key which I have never encountered before at any other hotel. This made a dent on the otherwise pleasant experience staying there.
It's very fun and secure. Person who in charge very helpful
火車#9420 金級電動車, KTM, 2022年9月18日
M B
Michael B
Butterworth train Station is a bit basic and chaotic, but the KTM train was great.
火車#9175 白金級電動車, KTM, 2022年9月15日
Y B
YAHYA B
Pleasure and covinient
火車#42 快速、直達, KTM, 2022年9月8日
N M
Neville M
Old train, due to be replaced. No Cafe /dining car.
火車#42 快速、直達, KTM, 2022年9月2日
N M
Neville M
Fast, clean and on time.
火車#9322 金級電動車, KTM, 2022年9月2日
Y K
Yan K
line-ups are terrible & unorganized.
火車#9274 白金級電動車, KTM, 2022年8月24日
A F
Andrew F
Good clean train
火車#9425 金級電動車, KTM, 2022年8月24日
A B
aminuddn B
the rain is good..smooth trip
火車#58 接駁車, KTM, 2022年8月14日
D S
Dr. S
comfortable check-in, seat and
火車#9172 白金級電動車, KTM, 2022年8月6日
D L
Douglas L
There is no concept of queueing or looking after oku passengers.
My mother was on a cane due to bad back and knee injuries. She is 68 years old..and the staff watched as young men and women pushed past her to get to the lift...and all the seats for waiting were taken up. We wanted to go by train for travels, but she won't know because she doesn't trust KTM to look after people with disabilities.
火車#9175 白金級電動車, KTM, 2022年8月5日
D S
Dr. S
easy to book, easy to find, easy to get in (qr-code). seat comfortable, fairly clean. control at the exit time-consuming
火車#9024 金級電動車, KTM, 2022年8月3日
B L
Bee L
Very fast comfortable and convenient way without traffic. excellent trip!
火車#9024 金級電動車, KTM, 2022年7月30日
N H
Nikki H
Overall a great experience. The organisation of boarding customers needs to be improved. There were 2 trains arriving at the same time and it was complete chaos. Instructions were not clear and it was confusing.
火車#9425 金級電動車, KTM, 2022年7月30日
J M
Justin M
Train from Butterworth to KL. Comfortable, fast service. Not sure if Platinum service is living up to expectations as yet in this post-COVID time given the number of stops. However the train is clean, and comfortable. Just make sure you clarify the direction of travel when selecting your seats as the seats are fixed if you are like me and don't like a rearward facing seat it may be challenging.
火車#9175 白金級電動車, KTM, 2022年7月24日
R K
Ruth K
Trains on time, clean and even the loos ok!
火車#42 快速、直達, KTM, 2022年7月21日
G A
George A
Fast and efficient. Superb travelling experienc3
火車#9172 白金級電動車, KTM, 2022年7月11日
J C
JULIUS C
so comfortable and clean sorrounding
火車#9272 白金級電動車, KTM, 2022年6月16日
B G
Brett G
I had a great train ride. I would do it again. As a tourist from Australia, I was unsure where the train ride started from not realising there was a atation called a KL. But than again, maybe I was just a silly tourist.
Keep up the great work!
火車#9172 白金級電動車, KTM, 2022年6月12日
A C
Anne C
On time. Very busy with long queues for the bathroom. Friendly staff.
火車#9277 白金級電動車, KTM, 2022年6月5日
A C
Anne C
On time. Friendly staff. Comfortable.
火車#9175 白金級電動車, KTM, 2022年6月5日
A C
Anne C
On time. Modern train. Plenty of luggage space. Comfortable trip.