Jolly Travel

VAN差点撞毁。司机开车非常鲁莽，超速行驶。

他们完成了这项工作。此外，我们在一个美丽的海滩上停留了 15 分钟。我看到一些关于这一站的说法。他们此行的目的是什么？我们来这里是为了美丽的风景，不是吗？我建议。

服务周到，建议很好

总的来说一切都很好。登机很混乱而且很慢。到达码头后，转乘vannoone告诉我们，我们需要找到卖票给我们的代理机构，才能进一步去甲米，这就是我们漫游的原因，不知道该去哪里

酒店的预约时间是早上 8,30。小型货车于 9,15 到达，车上没有空间。两个小时的路很糟糕。

服务很好，很友好，我们从机场被带到快艇，然后到酒店:)

12go asia 的服务很差： 1：快艇和预订的不一样。由于有些快艇的评级非常差，所以快艇的选择很重要。未经同意进行更改是不可接受的，但是一旦预订，您就别无选择。 2：我们尝试更改接送地点。我们支付了额外的服务费用，所以我们收到了答复。改签费用是320泰铢！所以我们决定乘坐出租车前往车票上的地点，因为那样更便宜。为什么我付了服务费，而使用该服务又要花很多钱？

渡轮真的很快，巴士也很好。我们预订了酒店接送服务，但当我们上车时，他们说我们需要支付更多费用，因为酒店太远了。我们之前预订了这家酒店，所以他们有时间联系我们，告知接送服务将花费更多费用。我真的不喜欢他们的做法。

准时而且非常快。快艇太挤了，也许超载了。渡轮内非常闷热。面包车司机非常乐于助人，送我们去酒店。

旅行的小巴部分很顺利。司机准时而且友好。然而，如果您预订此行程，您应该知道您将于下午 3 点到达，而不是宣传的 12.30，因为船会在途中停靠 2 个岛屿。船上又热又拥挤，当你早上 5 点醒来时，你真的只想到达目的地，而不是像他们所说的那样在途中停留两站“观光”......

正如预期的那样。我们进行了协调，除了您必须离开渡轮码头并寻找旅行社以连接到下一个目的地的那一刻。但现在你知道了，你的专业知识将会非常出色。祝你旅途愉快:)

5因为服务！我在错误的日期进行了预订。我一直等到接载时间，然后我发现了错误。我给他们打电话，10 分钟后有人来接我。无需额外费用。

总的来说，一切都很好，我们到达了目的地，但我们比计划晚了一个小时，因为我们没有得到预订的渡轮。小型货车司机对我们的团体人数（两人而不是四人）的信息有误，但管理得很好。

总的来说，这次旅行很好，最重要的是准时，但我们不喜欢 Jolly Travel 从未对这次旅行进行任何解释。我们在旅行开始时感到担心，因为我们不知道从甲米镇到码头需要多长时间。我认为他们必须加强与客户的沟通，司机必须解释好时间和行程。在另一边，旅程很顺利，我们于 1.30 到达。

一切都很好。他们在机场等候我们并直接将我们带到了货车上。我们在同行中遇到了延迟，但这不是 12go 的错。

我以为我们会乘船从奥南或甲米出发。但是你可以从酒店找到一辆面包车，然后开往Pak Bara，从那里你将出发前往丽贝岛（06:05 接客 / 10:45 下车） 我们的船停靠在 Ko Tarutao 和 Ko Khai（我不知道）为什么，并认为这是浪费时间）我们于 14:30 抵达丽贝岛（根据网站计划，晚了一个小时）面包车司机是一个好人，船上的人也很友好。

我预订了从合艾出发的行程，但不得不在预定行程前两天更改计划，改为从董里前往布隆岛。我直接联系了Jolly Travel，尽管12go上写着“不退款”政策，他们还是欣然同意免费更改我们的出发点。接机效率很高：董里的办公室已经收到通知，司机也有一个写有我们名字的牌子。行程很顺利。我不打 5 颗星的唯一原因是，在 pakbara，我们拿到了丽贝岛的门票，而不是 Bulone（我们确实是在很多人去丽贝岛的中间到达的，船很快就离开了，所以这是可以理解的） 。我注意到了这个错误，它被纠正了，没有问题。

完美的旅行！组织得很好，准时，快捷！我们花了 1 小时 15 分，而不是宣布的 2 小时！前几名 ！！

不幸的是非常满并且有两次不必要的停留。

花费的时间比预期的要长。浪费了一个小时在甲米周围开车，司机处理私人事务并停下来吃饭好几次。三辆巴士而不是一辆导致错过了原来的快艇预订。我考虑了泼水节，但仍然是一个漫长的旅程

All went smoothly with good communication from Jolly Travel. Comfortable bus and fast speedboat.

They arrived early, with the heat outside the airport, it was appreciated

On time. Dropped off at my desired destination. Van was spacious and clean with air-con. Would use again.

Ko Lipe is an amazing island in the beautiful Tarutao national park. Don't be put off by the mild complexity getting there. The English information along the way is not great but the staff will help you, just keep asking where to go and they will point you in the right direction. Here is some notes on our trip April 2022 you may find useful. --------------------- What to know in advance: -This route is not suitable for wheelchair users as is. Definitely make contact with the operator if you have access needs. -if you are prone to seasickness it can sometimes be rough on the boat. Def bring preparations like ginger tablets. -Do pack your own water and snacks, be prepared it's quite hot on the boat with the lifejackets on, and hot at the concrete areas of the pier. There may not be time to purchase water on the way. -Bring the smallest bag possible, moving large heavy bags in the heat of the pier and sand on the beach are not fun. It's also challenging to fit large bags in the minivans and motorcycle taxis. If this is part of a longer trip and you cannot avoid having a big bag then reccomend you either: --stay a night either side in hat yai and pay for a friendly hat yai hotel to look after your bigger bag, just take needed things in smaller bag --pay for an extra seat on transport to and from the island to ensure the minivan can fit your bags. -Ko Lipe has (open in April when we went) several pharmacies, a 7-11 and many other shops. Things like sunscreen, mosquito repellant, water, booze, masks, shampoo can all be purchased there. As well as hats, swimwear, sunglasses etc. Shops are open in the evenings. Prices are a little higher than the mainland but it's not crazy. -Many shops on Ko Lipe only take cash. There are ATMs but one night they were all broken, this happens from time to time apparently. Recommend you take 150 percent the cash you think you need and pay card in the places they do accept card to conserve your cash. -you absolutely do need to print the 12GO confirmation (just the first page). You use the paper several times on the trip. -take beach shoes and normal shoes. -your accomdoation on Ko Lipe should have a way to get you from the pier to them. If it involves calling a phone number on arrival ensure you have a way to do that. We had 4G reception with DTAC Sim on Ko Lipe and used Skype to make the call. --------------------------- Getting there: -Ignore the 3-4 hour travel times listed on 12GO. I would psychologically prepare that it's 3/4 of a day of a travel all up. But it's worth it as long as you plan to spend 4+ days on Ko Lipe. -We booked 0930 hotel pick up. The minivan will also go to several other hotels. It didn't come to ours until 0950. There is no text message with pickup time or anything but I think you could call the number on your confirmation if you were concerned. -The minivan is air conditioned and about a 2hr drive. If it's full you may have your small bag on your lap or between your feet The drive was smooth but as other reviews have noted the driver crossed the lines to overtake a lot. Oncoming traffic simply got out of our way. (Same driving with a different operator the other way, but otherwise I experienced good van drivers in Thailand so not sure what is different about this route) If this kind of driving makes you extremely anxious then it might be worth making your own way to Pakbara pier in a taxi. I would aim to get to the pier 30-45 minutes before your boat leaves. -At the pier we dropped our bags at the main pier entrance and one of us waited there. The driver took me to the office of the boat company (only 50m away) where they -wrote the pier number and desk number on my booking confirmation -gave me stickers to wear and for our bags that said 'Ko Lipe' -These transport company offices all have signs that should match the tour operator description on your 12GO confirmation. -Then back at the pier entrance went through vaccine control. We showed our euro vaccine confirmations no problem. -You then walk about 60m to the dock building. You go through a desk where you pay 220 baht each for your national park entrance tickets. Keep these tickets in your wallet the entire time on Ko Lipe you will probably need them. -Then in the building find the check in desk of your boat company. They will give you a boarding card which has a color and a number, and they should give you a boarding time. Annoucements are hard to hear so go back and check with the desk if you are confused when you should be boarding. -The building is air conditioned with a small cafe to buy water, I also bought a plastic wrapped crossiant here which was stale. Reccomend you change into your beach shoes here as when you get off the boat next few times it may be straight onto a beach. -Then when it's time to board your boat your color should be announced, also keep an eye on others holding same colour as you. -You go out to the dock, they will take your bags and then you line up roughly in the order of the numbers and board the boat. Someone may look at your national park entrance ticket already. There are passport signs but passport was not needed for us. -The boat journey is about an hour and a half with two 15 minute stops. Both stops were at amazing islands in the national park, not sure what other reviewers were complaining about. Take some photos. At the first stop is proper bathrooms, second one has no facilities. Keep an eye on which boat you are, pretty informal system of waving and running around to collect people when it's time to leave. -At Ko Lipe you will get off on a floating dock directly onto the beach. They will bring your bags onto the sand. Some resorts will have people waiting, others you will have to call for pickup or get a taxi. There are several ferry drop off points on Pattaya beach so use the name of a nearby building to inform where you want to be picked up. Congratulations you made it! Check in, take a rest and get down to a western facing beach for sunset (access sunset beach through Bayview sunset resort or North point beach next to Zodiac bar) and then head to walking st for dinner! ----------------------------- Getting back: Was very similar to getting there. -Again ensure you have water can be hot on the ferry and stifling in life jacket and mask. -The booking confirmation this time had a map of where the ferry leaves but it was innacurate (maybe they move the floating docks?). However the name of the dock was correct and the motorcycle taxi driver understood this. Def get there 15 minutes before and use the bathroom. -This time the tour operator did not match the name of the boat company, but there was only two check in desks so not a problem. Show your confirmation at the check In desk, they will point to where to drop your bags and give you coloured numbered boarding passes again. -The ferry made no stops this time. went directly to Pak Bara. -After getting to the main dock carpark we found our tour operators office on the other side. We brought our bags there and they pointed us to a van, this time we waited about half an hour for another person to join. -This person was delayed because apparently their boat broke down! So they found us another van. -Same 2 hour drive and dropped off back at our hat yai hotel. Van took a 5 minute toilet break on the way. -We stayed the night in Hat Yai to take a lunchtime flight out next day. ---- Next time: -We stayed in hat yai either side and this is definitely the low stress option if you have the time. -Next time getting there I think I will get an early flight to Hat Yai and go straight onto the Ko Lipe transport, however it will be a very long and exhausting day of travel with flight, minivan, ferry. -Getting back think it could have been stressful to try and go directly onto an afternoon flight. Given the flexible waiting time at Pak Bara for the minivan, I would not get a flight out of Hat Yai airport where I had to be at the airport before 2pm without confirmation from the operator this is possible. ------------ Sorry if the formatting makes this review hard to read! Looks like the review platform takes out the line breaks

It was my second time of using 12Go, so g

Too ma y ppl on the boat - sitting in one row 5 ppl!! - 2 stops too long - arrive after 3,5 hours!!!!!

Quick and not overbooked

All as planned

The bus driver was driving crazy. It was very bad rain and he was driving way too fast and overtaking in dangerous areas. Another mini bus driver even stopped at traffic lights and come to tell him to slow down. It was dangerous.

It departed later than the scheduled time, the passengers are cramped up on the boat, and the most annoying part is the 2 stop overs on the Islands that is not necessary, its not even a drop off or pick up point...if they want the passengers to see these Islands, 10 minutes is not enough it is just a huge hassle to go off an on the boat again so better not do it. JUST A WASTE OF TIME AND ENERGY.

Good

Excellent price for ferry and mini-van combined. Courteous personel and arrived on time for both. Highly recommended.

The ride and transfers and staff were good, but none of us knew that we would be stopping at two islands on the way from Hat Yai to Koh Lipe for no apparent reason whatsoever. We were then an hour later arriving at our destination than was advertised. The reason I booked this was because of the timing. They should advise when booking that there will be two stops (they say 15 mins but it’s double that each time) made in the East and adjust the arrival time.

The boat was overcrowded. Not only was it uncomfortable but it was also dangerous for passengers. I'm giving it more starts than the other company because this one had slightly fewer people than the other.

Perfectly on time and comfortable journey. Stopped at 2 islands and we had 15 minutes to enjoy and take pictures, making it seem like a touristic journey instead of just a transfer.

Good overall, Driver was 30 minutes late

Overall, we were very pleased with the service we got from Jolly Travel. The boat from Koh Lipe to Pakbara Pier was quite cramped but was okay. The transfer at the pier was very quick and easy to navigate. The van from Pakbara to Krabi was very comfortable. Both drivers of the boat and van were exceptional and we thank you for making this trip a pleasure!

The booking experience with Jolly Travel was okay and the driver was at the airport on time wiating for us. He waited quite a long time before he left the airport which meant we left a bit late. He then drove like a madman to Pakbara Pier. I had my 2 children with me in the van and I honestly didn't think we would make it alive. He drove so fast, nearly crashing into several vehicles. I was not very happy at all & will not use this service again. The speedboat stopped at 2 islands which meant we arrived at Koh Lipe very late. We even had to wait a very long time on one small island as the customers just took off and walked around the island The staff need to be precise about how long people have on the islands if they are going to stop. The journey was quite brutal as we were very packed in and my daughter really suffered as a result. Overall it was not a very nice experience.

No sufficient seats on speedboat

All went well.

3rd trip with 12go Asia, 3rd five star trip. Departure and Arrival Time was perfect. The trip was really good. Really impressive work, congrats.

All was fine. I recommend.

We had to pay 50 THB per person to get to the speedboat. We were picked up at 1 pm by the longtail boat, the speedboat arrived at 1:40 pm. We were dropped of at 2:45 pm at Koh Lipe directly at the beach.

Perfect service

Well organized, arrived before schedule

Tres bien .on nous a bien dirigé et malgré le retard de l avion on nous a attendu. Personnel très sympathique.

Almost 1h delayed.

Boat trip was a breeze but we were surprised it only went to Pakbara, then van the rest of the way to Krabi (a few hours). That said, the van ride was surprisingly comfy. And, it was on credit since 12Go and Jolly were good enough to do so after we missed the ferry we'd booked the week before because our flight connection was too tight (but that's another story...) ;)

The travel was ok, the car part was confortable. But the problem is the language. I didn’t know how would be the travel. There is no informacional here e there they say either

Prima op tijd Goed verzorgd