Hai Duong HoangLongNha Trang HoangLong芹苴汽車站順化菲南汽車站Cat Ba HoangLongBus Tien GiangDa Nang HoangLongDong Hoi HoangLongHai Phong HL海防晃龍Cai ViengQuang NinhNinh Binh HoangLongNam Dinh HoangLong河內Nuoc Ngam站Dong Nai StationHa Noi Nuoc Ngam HLHanoi HL棉登
Rude driver, no toilet stops. We couldn’t access our booked seats. Bus arrived to Ho Chi Minh 2,5 hours earlier.
巴士 VIP 36, Hoang Long, 2020年3月17日
G T
GIANG T
Not a good experience in general. Nuoc Ngam Station in Hanoi is hot, no air conditioning at passengers waiting room. Hoang Long staff and counter do not show a friendly face when we approached him, do not provide good information to us. The bus driver that night are rude, not only to customers, also the way he drive, every 5 seconds he will sound the horn, we can't sleep well. He were angry when other passangers requested for an emergency stop for toilet. He and his assistant smoke in the bus, it was really uncomfortable for this as I expecting an aircon coach without smoking. The assistant character slightly better. The meal provided are really simple, low quality. Overall the service acceptable but their staff are bad. The trip were delay for about 30 minutes. The luggage compartment were used by the drivers for the extra private earning services... So ours have to keep inside the bus... This is odd.
巴士 VIP 36, Hoang Long, 2020年3月15日
M L
Michael L
Bus journey was good but we had to wait on highway which was bot explained in electronic ticket.
巴士 冷氣車, Hoang Long, 2020年3月11日
B R
Bernhard R
Perfekt every time again Thank you.
巴士 快速、直達, Hoang Long, 2020年2月5日
J M
Jachym M
From what we heard about this bus company it was really OK. We probably got lucky. Bus was only half full, so we got space and we had only hour delay (on 13h trip it is a huge success in my mind). The staff were not friendly but they did their job.
巴士 冷氣車, Hoang Long, 2020年1月21日
C B
Camille B
Bus pour les locaux pas chère. Celui que nous avons pris avec mon amie était très bien, la musique n'était pas trop forte. Il faisait un peu froid à cause de la clim mais il suffit de fermer les bouches d'aération au dessus des sièges et ça va déjà mieux.
巴士 冷氣車, Hoang Long, 2020年1月16日
D A
Dranicer A
Наш рейс отменили, нам никто не сообщил, приехали на автовокзал поздно вечером с сумками и облом, пришлось ждать несколько часов до 2 ночи рейса который все таки поехал, было много свободного места, и удалось немного поспать, берите с собой влажные салфетки если хотите спать на чистом месте.
巴士 冷氣車, Hoang Long, 2020年1月11日
G R
Grethelwina R
Schedule is not precise and arrival point at nha trang is too far from the city center. (This is just to give other traveler a heads up.) The ride was just ok though.
巴士 冷氣車, Hoang Long, 2020年1月5日
D D
DINAND D
The journey went smoothly and the drivers were very friendly.
It only would be nice if we would have been informed at the bus station in Hanoi that the bus was on its way, but an hour late.
巴士 冷氣車, Hoang Long, 2020年1月4日
D K
Darinka K
Bus arrived two hours later, but we arrived on final destination only 30 minutes late. The driver was very o.k., other local pasengers too. We had lunch together-it was not really for our taste, but it was nice to try something very local.
巴士 冷氣車, Hoang Long, 2019年12月30日
M M
Monica M
It's not a bus ride from Hell, but it's more like a bus ride from Purgatory. You travel with packages. Both food and restrooms are advertised, but they are not provided. There is no food provided on the bus. The company does pay for food at rest stops. There is no restroom on the bus, at all. You pull over and squat and hope the locals aren't trying to get a glimpse of you. The seats are all beds and you cannot sit up. The A.C. cannot be adjusted. This is how the locals travel, and the locals can be a little crass if you are female. I don't recommend this company.
巴士 冷氣車, Hoang Long, 2019年12月21日
S A
Steven A
Rude driver. Dirty seats.
巴士 冷氣車, Hoang Long, 2019年12月21日
F E
Francis E
A lot of cargo being dropped off on the way to Ho Chi Minh City but all in all, solid trip. Arrived earlier than expected and got to tour the city the way I wanted to. Cheers!
巴士 冷氣車, Hoang Long, 2019年12月20日
B B
Bulgan B
They should move the Departure pick up point to somewhere else. It is in industrial or heavy truck area, even the texi driver hd difficulty finding it. Plus, for 21:00 pick up time, bus arrived at 22:25. We waited all alone in the dark for many hours. Driver was okay, passengers tried to help us. These two stars are for only the driver.
巴士 冷氣車, Hoang Long, 2019年12月19日
M L
Maurice L
You need to know the way around to figure out the chaotic process at the bus station
巴士 冷氣車, Hoang Long, 2019年12月14日
A P
Artem P
At all - not so bad :)
Departure and arriving to destination was in time. One stop with meal included at about half of the trip from Ho Chi Mihn to Nha Trang.
Bus was filled 1/4, AC sometimes was working, there isn't a kingsize bed, but for ticket cost - generally ok.
巴士 冷氣車, Hoang Long, 2019年12月14日
J L
Justin L
The times of pick up and arrival are completely out of whack. The beds are hard compared to other buses. The horn is loud early in the morning. Other than that it's fine. Only use if you can handle the chaos
巴士 冷氣車, Hoang Long, 2019年12月12日
T C
Tony C
Bus was over 3 hours late to start with. The tickets state ‘include food’ which normally means, food is paid for... but it wasn’t.
We arrived 3 hours later than expected in HCMC.
Driving was typical, hitting every hole in the road and randomly turning the lights on during the trip.
It was an experience. That’s the only way to describe it
巴士 冷氣車, Hoang Long, 2019年12月8日
A I
Arturas I
The bus was late for one hour but all in all the trip was a bit better than I expected. Chickens in a baggage area was a funny discovery. I got lucky the bus wasn't crowded. I was very tired so managed to sleep 90% of the trip. All in all it was dirty and the smell wasn't good but as an experience it was cool. Driver was friendly but didn't speak english. The only thing I didn't like actually was the fact he dropped me 10km from Dong Hoi center (maybe if I showed him on the map would have been different) so I had to find another way to the hotel.
巴士 冷氣車, Hoang Long, 2019年12月4日
R M
Ross M
Driver was safe, friendly and did a great job.
巴士 冷氣車, Hoang Long, 2019年11月16日
L A
LAUREN A
There needs to be a toilet facility on the coach. If there was one, it was not accessible as there were not enough stops to be able to go to the toilet. If there were one on the coach however I am unsure there was. There was one cupboard looking section at the back however had a lot of stuff in front of it so was no accessible whatever it was.
巴士 冷氣車, Hoang Long, 2019年11月7日
T V
Tomaz V
Big fancy bus. Friendly staff (though they do not speak english). I was allowed to board a bus that departed 1 hour earlier then my ticket. Very happy with the provider.
巴士 冷氣車, Hoang Long, 2019年10月31日
M D
Mark D
Delayed, dirty, not much help and dropped us in the middle of nowhere far away from where they said they would.
巴士 冷氣車, Hoang Long, 2019年10月29日
R G
Russell G
We are not going to complain about the poor bus conditions, the fact nobody spoke English or the crazy bus driver as these were of course expected and no different to many other journeys we've done in Asia.
The issue is that 12go are not aware that buses are no longer allowed into Dong Hoi and the bus office they've provided is no longer accessible by bus. Hang Loang arranged for a (much more expensive than usual) taxi for us to get to another bus stop 10km away. We ended up catching the bus on the road and got on the bus on the side of the road. We spoke with those guys fine through google translate and was grateful for their help getting the bus. We did however arrive into Da Nang at 3am and not at the 6:45am advertised. Our accommodation was not open but fortunately there was a 24hour front desk hostel only a few km away which we were able to take a grab taxi to and spend the rest of the night until the following morning.
12go please speak with Hoang Long and consider updating the arrival time to 3am so people can take that into account with their accommodation and update the fact you can't actually board at Dong Hoi.
巴士 冷氣車, Hoang Long, 2019年10月27日
P G
Peter G
Pls note, must take off shoes before entering bus. The driver was very strict about this.
巴士 冷氣車, Hoang Long, 2019年10月17日
E D
Eva D
Everybody was helpful getting us to the bus. The bus itself was a expected very unclean.
The driving was very dangerous.
巴士 冷氣車, Hoang Long, 2019年10月7日
L C
Lucile C
Le bus de Haï Phong à Ninh Binh était un sleeper bus mais confortable. Le trajet à duré environ 3h.le chauffeur et le contrôleur ont été très gentils et patients avec moi malgré la barrière de la langue.
Par contre :
- l'adresse de pick up à Haï Phong indiquée lors de la réservation n'est pas la bonne. Il faut prendre le bus à la gare routière de Thuong Ly.
-Arrivé à Ninh Binh, on vous dépose au milieu de nul part et 2 moto bike m'attendaient. Ils ont tenté un 150.000" Mais j'ai pu aller à Tam Coc pour 70 000.
巴士 冷氣車, Hoang Long, 2019年10月3日
E R
Elisabetta R
super dirty, late and without socket to charge the phone. It’s a 16 hours travel, one should have certain commodities. Even the bathroom was out of use
巴士 冷氣車, Hoang Long, 2019年9月21日
D M
Dimitri M
The bus is a sleeper bus but no option to seat up, well you’re neither laying down nor seared, kind of half way. It’s comfortable enough, just happy it was a short trip less than 2h. I’m only putting 1 star because the driver was less than welcoming, we couldn’t pick our seat, we got dropped in the middle of nowhere outside Ninh Binh. There was 1 taxi car and 2 taxi bikes waiting. To top that up, the driver was smoking in the bus. So I wouldn’t call it a 5 star but if you to get from A to B( well nearly B) then it’s no too bad.