The bus arrived 4 hours before expected which meant we had nowhere to stay when we arrived because we had planned being on the bus where we would sleep!
巴士 VIP, Alisan Coach, 2024年1月2日
C D
Christophe D
Bon voyage, pour un trajet de nuit. Excellent passage de frontière. L'arrivée à TBS nécessite toutefois une préparation pour rejoindre le centre-ville.
巴士 快速、直達, Alisan Coach, 2020年1月31日
V A
Valeriia A
The best coach
巴士 快速、直達, Alisan Coach, 2020年1月30日
C J
Caren J
The seats are very comfortable. As I traveled alone, I chose the single seat in the online booking which was smooth. It was a night trip so when I requested to change my destination from hentian duta to TBS, they said fine. If I changed the time though, I have to pay 10 MYR more. I was a bit worried because the bus has no terminal and passengers has to stay in a waiting area/office and I wasn't given an instruction like this. I thought that there will be a terminal for the bus to wait. Everything went well after the motorcycle brought me to the office and charged me 100baht. Thank you for the safe trip.
巴士 快速、直達, Alisan Coach, 2020年1月5日
S N
Siti N
The wall plug to charge phone was not working and when the bus people was asked they said they did not switch it on. The signal for the bus's WiFi was not good. There was no passenger seat belt.
巴士 VIP, Alisan Coach, 2019年12月26日
L P
Low P
So we were ask to check in 30mins before departure time most of us reached at 11.30pm but the bus were late for about 40minutes so what’s the point for us to check in early ? And also the bus wasn’t service or check before departing it broked down after 1hour and half from departure point and passenger end up waiting in the bus for 40mins with no reason given I felt lucky because the bus was fixed after that but what if the bus couldn’t be fix so we need to wait how many hours ? Then we are supposed to reach at 8.30am in the morning but we end up reach at 1.00pm wasted a lot of time on all this issues.
Few recommendations
1. Be punctual
2. Service or check up your vehicles before departure
巴士 VIP, Alisan Coach, 2019年12月1日
A M
Alexander M
For that price I didn’t expect great wonders. The bus was late to begin with, like everything else in Asia - so not very suprised. The bus stopped quite a lot for both unknown reasons and for a number of passengers who needed to smoke. We also arrived later than planned. My guess is that they don’t include the immigration in their calcuation which then always sets them back at least 45 min in schedule depending on the wait. But after all, we got from Kuala Lumpur to Hat yai safe and sound, for a good price.
巴士 VIP, Alisan Coach, 2019年11月25日
D M
DOMINICK M
Nice service..
巴士 VIP, Alisan Coach, 2019年8月5日
R O
Rebecca O
Great service, clean bus, reclining chairs with leg and foot rest, plenty of stops for bathroom breaks.
巴士 VIP, Alisan Coach, 2019年8月4日
C P
Charlotte P
Very confusing journey. The bus kept stopping and at one stop it appeared that the bus had broken down and the driver was taking parts off the bus and putting them back for quite some time but we were given no information. We ended up being on the coach for nearly 11 hours when it was meant to be an 8 hour journey and we weren't given any estimates on when we'd arrive which meant we checked in late and couldn't let our host know. Was all quite frustrating.
巴士 VIP, Alisan Coach, 2019年7月18日
G L
Gan L
Departure time and arrival time spot on!
巴士 VIP, Alisan Coach, 2018年8月21日
J R
Jason R
Bus is extremely comfortable! Charging point plus WiFi. Best bus I've been on and the staff at the office see amazing
巴士 VIP, Alisan Coach, 2018年7月9日
D C
David C
Reasonably comfy
巴士 VIP, Alisan Coach, 2018年4月29日
I L
ILYA L
Fully satisfied
Thanks
巴士 VIP, Alisan Coach, 2018年1月18日
D M
Doug M
No toilets. Stopped a few times Took about 2-3hrs longer than expected. All in all a below average journey.
巴士 VIP, Alisan Coach, 2017年10月22日
J L
John L
Smooth bus ride with no troubles at all. Cheap and easy way to get from Malaysia to Thailand!
巴士 VIP, Alisan Coach, 2017年10月17日
C S
Chinasak S
lose many time(3.5 hours) between border thailand -Malaysia
巴士 VIP, Alisan Coach, 2016年10月26日
L B
Lorena B
Very Good service
巴士 VIP, Alisan Coach, 2016年7月12日
S M
Sophie M
The journey itself was good but they could find my ticket number at the bus terminal and the driver didn't have my name or any seat for me. Big communication problem between 12go.Asia and alisan coach company
巴士 VIP, Alisan Coach, 2016年6月26日
V E
Vanessa E
I don't know why the name is "VIP" they promised even food and toilet, but wasn't like that.
The radio was too loud and the driver was talking by cell phone for long periods of time.
The Wifi, air-condition was fine.