The driver was 30 minutes late and he texted and videocalled some friends almost the all time. At one point he stopped the car to give a box to a friend.
This was our second time to use Mango Travel. Luu the manager confirmed our booking within an hour of booking and offered to make some additional stops along our route from Hue to Hoi An. Our driver was the same driver we had from Tam Coc to Hue. The service was 5-star service both trips. Huynh Anh Quoc was friendly and a safe driver. The car was spotless, roomy, and comfortable. From Hue to Hoi An, we made stops at Lap An Lagoon, Lang Co Beach, and Hai Van Pass for pictures. The service from booking on 12Go to hotel drop-off was smooth and seamless. Open communication from booking confirmation to providing the info for the driver (car, license plate, etc.), the driver contacting us just before his arrival, and door-to-door service was fantastic. Highly recommend the services provided by Mango Travel.
Driver on-time and accommodated drive over Hai van pass and stop at danang dragon bridge for extra fee. Vietnam technologies travel great and easy to communicate with.