Overall fine. You get what you pay for. We started off being put in the bottom beds right at the back. Avoid these ones at all costs. You cannot sit up in them because these are smaller in height than all the others. We moved further up the bus at the first chance. The charger in my cabin did not work so phone could not charge. And what looked like a screen in the images on line turned out to be a poster in an advertising slot. Driver was ‘short’ with us and smoked a lot in the bus. However, the travel appeared safe and I managed to get about 6 hours sleep on and off, which I was surprised about. Overall, this is not the ‘luxury travel’ the advertising leads you to believe. But it was cheap…so probably fair enough. Next time will take the sleeper train though.
All in all ok. I drove from Hoi An to Hanoi with Queen Cafe VIP (not the organisation I actually booked but they told me it is the right bus). Keep in mind if you book with grouptours that there are two different pick up points listed (once the coordinates and once the written adress - the right one is the written adress, the ticket office). The toilets where quite smelly and the driver smoked on the drive which is a big con. Also they randomly picked up people and packages along the way, which was very time consuming. The beds are quite comfy for that price, better than a flight.
會安 到 河內市, 巴士 標準艙, Grouptour (Công ty du lịch quốc tế Grouptour), 2022年12月1日
PB
Pavankumar B
Overall is good. Ontime, clean and informative.
However, the operator provided us with the berths at the end eventhough we booked 1week to 10daya ahead. When I asked, they were explaining me that i was the last one to book however I saw others tickets which are booked post I booked.
They allow to sleep two people in one berth however for a person like me who booked two seperate bearths for two people dont get any consideration at all. They were rude and biased is what i understood. I am truely in love with this vietnam people and culture but this journey and the operating people are bad.
會安 到 河內市, 巴士 VIP Luxury 24, Tuan Trinh, 2026年9月4日
TI
Tony I
Driver was watching movies and soccer whilst driving. Not safe at all.
會安 到 河內市, 巴士 Lower Single Cabin, HK Buslines, 2026年9月2日
MG
Muriel G
Not a
會安 到 河內市, 巴士 Single Cabin, G8 Sapa Open Tour (G8 Sapa Open Tour), 2026年7月31日
LC
Lydia C
No toilet on the bus. We chose the company for the toilet.
會安 到 河內市, 巴士 Lower Single Cabin, HK Buslines, 2026年7月28日
CM
Craig M
Comfortable bed and good privacy but no toilet was strange on an overnight sleeper.
And the wifi wasnt working which also meant that the entertainment center didnt work.
會安 到 河內市, 巴士 Lower Cabin, G8 Sapa Open Tour (G8 Sapa Open Tour), 2026年6月21日
EF
Eduardo F
One of the drivers was crazy
會安 到 河內市, 巴士 上層單人船艙, G8 Sapa Open Tour (G8 Sapa Open Tour), 2026年6月4日
CH
Corentin H
The bus is comfortable and on time. You will be affected by vibrations, road bumps and driver's honking if you are among first rows. You will be affected by bus engine at the back. If you are taller than 1m80, you won't be able to fully extend your legs. Individual screens were not working. Departure and arrival locations changed, but everything has been handled smoothly so no problem, very professional.
會安 到 河內市, 巴士 Lower Single Cabin, HK Buslines, 2026年5月29日
An Phu Hoi An Travel, Camel Transport, Cocovip Limousine, Cua Ong Limousine, Duc Duong, Duy Khanh Transport, G8 Sapa Open Tour, Ha Long Bus Travel, HK Buslines, King Express Bus, Queen Cafe Bus, Tan Kim Chi Bus, Tan Quang Dung Buslines, Thanh Trung Travel, Thuan Hung Travel, Viet Lao Bus, Vietnam Luxury Travel, VietNam Travel Bus