It was great but we payed two more dollars for the nicer bus and still went with the poorer one.
巴士 Limousine, Queen Cafe Bus (Queen Cafe Bus), 2023年8月27日
NG
Noel G
I was contacted by the provider on WhatsApp to arrive at the bus stop 40 minutes early as they were hoping to leave early too, so I cut my plans short to arrive. Then I waited 30 minutes for a bus, was told to board a sleeper to Hue by the driver, and then kicked off the bus for being on the wrong one. Got a minibus to another rest stop where they put us on a sleeper and instead of having my own bed they put me in with someone else which was uncomfortable and awkward. Half an hour later, the assistant to the driver came down then bus, asked my name, then moved me to an empty bag which had been mine the whole time. Also, I should have checked the drop-off point but it's nowhere near Hue, so I had to get a taxi for 30 minutes just to reach my hotel in the centre.
巴士 臥艙38, Duc Duong Bus, 2024年6月20日
RL
Romain L
First drive from hoi an : the 4x4 was full and I was sitting in the middle with… à brocken seatbelt. I was really uncomfortable with this situation. The drive from Da Nang was perfect.
巴士 VIP 11, Sapa Discovery Travel, 2024年5月25日
S
Segolene
departure 20 minutes after the scheduled time, and arrival at a different location from indicated
巴士 VIP 32 Cabin, An Phu Hoi An Travel, 2024年5月2日
AM
Andy M
The bus arrived to collect us and dropped us in Hue perfectly on time. The seats are not as comfortable as they look in the mini buses, but they do have USB chargers which was great!
The big irritating part with this trip was that about 20 mins from Hue, the bus driver pulled into a random service station and told us we need to change to another minibus to continue the last 20 mins of the journey with no explanation as to why, and then he drove off and we got into the second minibus which brought us to the arrival point in Hue 20 mins later. Very odd and frustrating.
We went to Da Nang first crammed with 6 people into a car, changed there for the van before changing to another van outside of Hue. Also made a lunch break of 20+ minutes just 20 minutes away from Hue. Arrived about 45 minutes late. And thats triple the price of a bus. :(
Unconvenient seats, started on time. But was late at the end.
巴士 臥艙, Queen Cafe Bus (Queen Cafe Bus), 2024年3月27日
F
Franziska
Staff unfortunately unfriendly and don't speak English. I asked if the bus standing outside was mine and was directed to my seat in the waiting room without an answer and told to wait another 5 minutes. Started 30 minutes late and arrived 1 hour late. Bus is getting on in years and parts like cup holders are missing at some seats. Toilet door does not close properly and it stank of toilet the whole trip.
What can I say for the price... You get there despite everything!
巴士 臥艙, Queen Cafe Bus (Queen Cafe Bus), 2023年12月31日
EL
Emma L
The 3 hour bus journey was fine. There was rubbish left from previous person sitting/laying in the chair. The blanket doesn’t look like it’s seen a washing machine for a while but it keeps your feet warm. Some chairs were wet from the roof hatches leaking when it rained.
巴士 臥艙, Queen Cafe Bus (Queen Cafe Bus), 2023年12月29日
CW
Charlotte W
The bus was not clean. There were ants on the furnishings and the cushions were grubby. The AC also leaked. The toilet did not flush and was very dark and smelly.
巴士 臥艙, Queen Cafe Bus (Queen Cafe Bus), 2023年12月22日