Van was prime, aggressive driving, phone service was unhelpful and could then not be reached again, amending the booking was promised by phone, but then not delivered
巴士 貴賓十二人座, Trang An Limousine, 2024年2月13日
MD
Marc D
面包车很优质,驾驶激进,电话服务无济于事,然后无法再次联系,通过电话承诺修改预订,但后来没有交付
此評論係自動產生翻譯
Van was prime, aggressive driving, phone service was unhelpful and could then not be reached again, amending the booking was promised by phone, but then not delivered
the operator made us be 1 hour and 10 minutes before the departure time at one point. We were waiting 20 minutes to leave 50 minutes before the contracted time. It is a total mismatch tailored to the operator and which makes us adapt to travelers. The bus was full of garbage, empty bottles, food on the floor and on the sofas. The condition of the bus was very bad.
The bus was on point and the ride was comfortable. The Hotline Service is helpful, there they speak English. Bus drivers usually don‘t speak English, you have to check yourself when you arrive at the destination point (you choose that beforehand in the booking process).
巴士 貴賓艙, Trang An Limousine, 2022年5月4日
KA
Kristian A
Overbooked first car, so a girl had to sit og her boyfriends lap... Took os to another company in Hanoi to real minibus
The ride from Hanoi to Ninh Binh was fine, in the promised "Limousine Van" with good A/C and a bottle of water. No stops tho, and crazy driving, even more crazy than other drivers.
From Ninh Binh to Tao Coc was yet another car, but this ride was fine.
Overall a wierd experience, drivers knew no English and the first two drove like crazy.
巴士 VIP 9 快速, Grouptour (Công ty du lịch quốc tế Grouptour), 2024年5月24日
JM
Jesse M
Got picked up from the location on time.
巴士 Limousine, Ninh Binh Excursion, 2024年5月20日
NS
Namie S
The bus was delayed and there was a bit of disorganization, but that is something that happens frequently here in Southeast Asia. But overall, it was fine.
Car was great. However, the rest of the experience was horrible. We get picked up and then pursue to pick up the rest of the people who is driving with us. I understand that this is part of the service, but it took as long as the trip itself as we were the first to get picked up. More than an hour in Hanoi morning traffic. We finally get to the Van, which have to get us to Tam coc. This van was great as said before, but when the driver chooses to drive more than 210km/h and uses the horn everytime he passes another car, then the comfort is not compensating the slighest bit.
A side note for recommendation - please give some guidelines on how to behave as a pasenger. There was a guy doing multiple phone calls (around 10), screaming into the phone on every call. I get you want to kill time, and you are of course allowed to talk on the phone or it might be nessecary - But calling your whole family and friends - and then ignore the fact that there are other people in the van who doesn’t give one damn, then please recommend them to buy there own private transportation if they are that important.
巴士 VIP 9 快速, Grouptour (Công ty du lịch quốc tế Grouptour), 2024年5月15日
AP
Adam P
Everything as expected. Ride was smooth and on time. Van was pretty comfy with leather massage seats.
巴士 Limousine, To Vietnam Travel, 2024年5月15日
RK
Raphael K
Two stars because we were on time and that the journey started on time. How that happened is one star. Like others before we were brought to another place from the same agency were we changed from a van with no seatbelts to the 9-seater mini bus you see on all the pictures. This short trip to the south of Hanoi took exactly one hour.
Both drivers didn’t speak English, wich I can accept when the agency takes care they stick to the plan. Concerning a decent driving style, this didn’t apply. Changing lanes all the time taking every single opportunity to overtake (left or right). If this is not what your are in for take the train. It’s not really slower and less dangerous. Grab is an alternative as well with ca double the price (15€ instead of 8€ for the mini busses), the drivers mostly speak English and will be happy to accommodate any driving style. If you like risky driving, abrupt braking and constant honking go with Ninh Binh Luxury SSB Grouptour. It’s a fair option, we did it and might repeat the experience when the train is overbooked…
巴士 VIP 9 快速, Grouptour (Công ty du lịch quốc tế Grouptour), 2024年5月15日
總而言之,從Hoan Kiem Lake, 到寧平酒店中轉, 坐大巴依然是很實惠的。Truly Hagiang (Du lich Á châu)的車票最便宜,票價為USD 10.80。而Grouptour (Công ty du lịch quốc tế Grouptour)的票價最貴,通常為USD 11.29。