Beds were comfy and a blanket was provided. Also had a toilet in use which was great.
Arrived 10mins before departure time but bus didn’t leave til at least 30mins after.
Unclear about where you were supposed to go or be when you first arrived at the meeting point and drivers were not very friendly. Was unsure we were even on the correct bus until we had been on for 20 mins when they came and asked where you were going.
TV did not work, was told WiFi did not work.
One of the drivers was stood inside the doorway of the bus smoking before we left the station so the whole bus smelled of smoke.
Nearly impossible to sleep due to the erratic movement of the bus, unsure if this was due to the driving or the condition of the roads.
Wir fuhren von Hanoi nach Phong Nha mit dem Bus (Klasse Cabin 22). Der Bus kam eine Stunde später, aber die Managerin in Hanoi hatte alles im Griff. Es hätte etwas geholfen, wenn die Busnummer vorne am Bus gestanden hätte. Kamen trotz verspäteter Losfahrt pünktlich an.
Kabinen waren einigermaßen geräumig. Fahrer war top.
河內市 到 豐芽, 巴士 Cabin 22, To Vietnam Travel, 2025年1月26日
CA
Carl A
售票处弄错了我乘坐的公交车类型,但这个问题已经得到解决并纠正,尽管情况有点紧张
此評論係自動產生翻譯
There had been an error at booking office of which type of bus I was getting on, but it was resolved and corrected, albeit a somewhat stressful situation
HK Buslines was very helpful with communication and confirmation over Whatsapp. I greatly appreciate their help because I missed my initial bus and they were able to quickly coordinate a Plan B.
河內市 到 豐芽, 巴士 Lower Single Cabin, HK Buslines, 2026年8月25日
DK
Dawid K
The main bus was great and looked the same as on the picture, but... first they transported us with smaller bus, about which no one has told us before. The smaller bus was for 13 people, but we have driven in 14... Then suddenly driver said finish and no one knew what was going on. We had to go to G8 Open Tour office and there they said we have to wait 0,5h for another bus. I hate that they give no informations.
河內市 到 豐芽, 巴士 VIP Limousine 28, G8 Sapa Open Tour (G8 Sapa Open Tour), 2026年8月17日
MP
Magdalena P
The trip started surprising by getting a taxi first to get to the point where bus was placed. We were not informed of it. We found out only after we called the operator that the bus was not coming. After taxi picked us up - we didn’t know where we were going. The trip was supposed to start at 7:30 from Hanoi, but it started at 9:00. Then during the trip we stopped randomly at various places with no information why or whether it was a break or not. Once we stopped at mechanic for over 1 hour because who knows why, but all the tires had to be pumped up. Then we stopped in the middle of the highway and waited there for over 30 minutes for another car to drop a woman who joined is on the bus. We were supposed to have 30 minutes lunch break, but after 15 minutes the bus boss said we have to go back. The bus boss also wanted us to double pay for the trip (he had no idea we already paid) and translating to him we already paid took another 15 minutes. Overall, we were supposed to be at 4pm at Phong Nha. We came at 6pm after stressful trip.
河內市 到 豐芽, 巴士 VIP 22, Grouptour (Công ty du lịch quốc tế Grouptour), 2026年8月8日
LS
Letícia S
I really enjoyed the experience. Comfortable bed, clean bus, short stops for the restroom and a snack, and the driver was friendly. I recommend it!