They change the bus and location of the departure. WhatsApp service help a little but sometimes informations missing. Bus arrived 40 min before the real time and go 5 min after.
Got sick on the bus because of AC. Also team was really friendly but can’t help you or answer any question. Finally i arrived to my destination. Rating on Vietnamese standard.
巴士 VIP 20, Duc Duong Bus, 2024年3月10日
GC
Goran C
The bus was over an hour late on departure and the drop off was on the outskirts of Hue and not in the city where we would have a few steps to accommodation. If we wouldn't recieve the email with the licence plate number we would have missed the bus. And also the staff was ignoring us for the first part, even when we showed the voucher. We also had to show the email with the licence plate. They even tried to make us only take 2 beds. As we are a family of 3, but we booked and payed for 3 pax so they couldn't do nothing regarding that. And at the next stop they tried it with another group of 3 pax...
The driver that drove the first part, was driving too agressive and they smoked, so the smoke was all over the bus.
The comfort was ok, but with the agressive driving it all got lost as I was all over my space.
巴士 VIP Luxury 22, Duc Duong Bus, 2024年5月9日
KO
Kevin O
Generally pleasant. Though arrived 20 minutes late due to holiday traffic and the pick up location was quite dirty.
Only 1 out if the 3 usb charging ports were working
巴士 VIP 20, Duc Duong Bus, 2024年5月1日
B
Bianca
Unfriendly bus driver who screamed at us and touched us, even we were awake already.
The bus was dirty and smelled like smoke.
巴士 VIP 20, Vietnam Luxury Travel, 2024年4月4日
NT
Natalia T
One guy contacted me through WhatsApp and they picked me up from my hotel and dropp me off in my hotel too. Thanks very much!
巴士 貴賓臥鋪34, Luxury Van Limousine (Luxury Van Limousine), 2024年3月25日
SB
Sean B
Overall it got us from A-B - the bus was about 45 minutes late! The wifi wasn’t working but they did have working USB ports and aircon 😊
巴士 VIP 33 Sleeper , Grouptour (Công ty du lịch quốc tế Grouptour), 2024年2月24日
A
Andrew
Trip was as comfortable as a long bus journey can be. The pick up was a little early and the communication limited due to language however we got where we needed to be in good shape
巴士 VIP 20, Duc Duong Bus, 2024年2月17日
AA
Anano A
It was okay. We left 1 - 1.5 hours late. The bus stopped multiple times for some baggage and other passangers.
巴士 臥艙41, Grouptour (Công ty du lịch quốc tế Grouptour), 2023年12月26日
AL
Alexis L
Perfect service, they had no more space for us in the bus we booked so we were outclassed in another one. We slept well and there are toilets inside which makes it Even better
巴士 Limousine, Queen Cafe Bus (Queen Cafe Bus), 2023年12月23日
YP
Yann P
Pick up point was wrong, they had to send us a taxi
Our name was not on the driver list, we had to solve this problem
The real bus company is queen cafe bus, which has really old bus.
The seats can not move anymore, the electronics things like the remote controller for the seat or the TV are broken
The seats are really small for the legs
And finally, the bus driver drive really fast, but we managed to arrive 1h30 late