Khá nhiều lần chuyển từ taxi sang xe buýt nhỏ sang taxi. Chỉ có sai tên ký túc xá là giấy tờ của tài xế cuối cùng, nhưng sau một cuộc điện thoại, hè đã tìm được nơi anh ta cần thả tôi xuống
Bài đánh giá này được dịch tự động
Quite a couple of switches from taxi to minibus to taxi. Only wrong name of hostel ended up the paper of last driver, but after a phone call hè was able to find out where he needed to drop me off
Xe van Van 11 chỗ, Techbus VN JSC (Techbus Vietnam Joint stock company), 6 thg 3, 2024
RT
Ravi T
Trải nghiệm rất hài lòng. Muốn giới thiệu mọi người sử dụng VTS
Bài đánh giá này được dịch tự động
Very Satisfying Experience. Would recommend everyone to use VTS
Xe tắc xi Xe SUV 4 khách, VTS (VTS), 16 thg 9, 2023
DS
David S
Giá tốt, chuyển nhượng tuyệt vời, tài xế tốt, xe sạch sẽ, hiện đại và phong cách. Rất khuyến khích.
Bài đánh giá này được dịch tự động
Great price, great transfer, good driver, clean, modern, and stylish car.
Highly recommended.
Chuyến bay của chúng tôi bị hoãn......hai lần......tổng cộng chỉ hơn 2 giờ. Tôi vẫn giữ liên lạc với 12go qua Whatsapp và họ rất thông cảm. Người lái xe đã ở đó đợi chúng tôi ở sân bay để đón chúng tôi. Người lái xe lịch sự và rất chuyên nghiệp. Chiếc xe rất thoải mái và chuyến đi diễn ra rất tốt đẹp. Cảm ơn. Tôi sẽ sử dụng dịch vụ của bạn một lần nữa.
Bài đánh giá này được dịch tự động
Our flight was delayed......twice.......by just over 2 hours total.
I kept in contact with 12go via Whatsapp and they were very understanding. The driver was there waiting for us at the airport to pick us up. The driver was courteous an and very professional. The vehicle was comfortable and the trip went very well. Thank you. I will be using your service again.
- The driver was more than half an hour late
- The car that picked me up was not the same as the one written on the pdf
- The phone number in the pdf was from someone that couldnt communicate in english with me
- We were dropped in a random place where they said we should wait more for the next driver
- Everything was really confusing, we did not know if we were going to the right place, since no one was able to speak english or even try to explain to google translate. The phone numbers didnt work quite well and for half an hour I thought I had fallen into a scheme.
Hopefully we arrived at the right place and the trip as fine, but they should improve the communication and the pick up. 12go also should be available straight away in those cases, I wish I could call you but everything I got was a chat that took a while to give me an answer.
We arrived only 15 mins late, but the whole trip from Hanoi Airport to Ninh Binh was very chaotic with little information from the providers. Basically you take a car from the airport to the company's office in Hanoi (50mins journey because of traffic, the car was also 30mins late because of rain), then waited at the office for 30 more minutes and then got into a van to Ninh Binh. All vehicles were comfortable, but waiting was annoying.
Booked with them 2 times (airport to Ninh Binh; Ninh Binh to Hanoi). Excellent communication. Drivers were on time. Very professional. Highly recommended.
Xe tắc xi Xe SUV 4 khách, VTS (VTS), 2 thg 4, 2024
IO
Ishan O
Excellent driver, knew everything about the destination and even helped us with a lot of information about the place.
The service was hassle free and the vehicle was there even before we arrived.
One thing which I did not like was the 12Go’s premium support, I paid extra amount for the same but the response time was pretty high
Xe tắc xi Xe SUV 4 khách, VTS (VTS), 27 thg 3, 2024
ZH
Zuzana H
Great service, everything as should be, very nice and proffessional driver. He even made a stop for us to use restroom in the middle of the way.