NK
Nele KI booked this transfer because it clearly stated that hotel drop-off was included, which was a key reason I chose this service. Unfortunately, the experience did not match what was promised at all.
Midway through the journey, we were unexpectedly told to switch cars at a random shop. There was no prior explanation or communication about this. A woman who spoke limited English informed us that they would no longer be taking us to our hotel, but instead would drop us off somewhere else. When I asked where exactly we would be dropped off so I could arrange alternative transport, my question was ignored.
The drivers throughout the journey were also unfriendly —they didn’t even greet us or make any effort to communicate.
In the end, we were dropped off in the middle of a road and had to pay for another driver ourselves to get to our hotel. This was never mentioned in the booking confirmation and felt very misleading.
Overall, this was a very disappointing and stressful experience. I would not recommend this service to others.
Хао Лак — Ко Ланта, Мiнiвен Мiнiвен, Black Tiger Tour, 26 бер. 2026 р.
CP
Christoph PThe boat arrived at 1600 instead of 15:30 pm as stated on the reservation. so our Transport needed to Shift on koh lanta.
Хао Лак — Ко Ланта, Мiнiвен Van + Speedboat, Call Me Taxi (คอลมีแท๊กซี่), 9 бер. 2026 р.
PH
Philipp HVery long trip.
Хао Лак — Ко Ланта, Мiнiвен Мiнiвен+Мiнiвен, Call Me Taxi (คอลมีแท๊กซี่), 19 лют. 2026 р.
EP
Eugenio PGood driver and punctual
Хао Лак — Ко Ланта, Мiнiвен Мiнiвен, Black Tiger Tour, 21 січ. 2026 р.
AM
Anja MIt was a long ride and I was happy about the comfortable van which was not too packed with people.
Good driver!
Хао Лак — Ко Ланта, Мiнiвен Мiнiвен, Black Tiger Tour, 26 груд. 2025 р.
AS
Alissa SEverything was fine. We left 15 min early (which was mentioned in the description to arrive 30 min before arrival) and we were on time on the island. Of course it took 30 months longer until my hotel. English communication with driver was a bit difficult but I felt comfortable and safe.
Хао Лак — Ко Ланта, Мiнiвен Мiнiвен, Black Tiger Tour, 16 груд. 2025 р.
KS
Kimberly SThis trip was just fine and arrived at the puck up & destination at the listed time. The only thing I didn’t realize is it was two vans. One that ends in krabi and another that picks you if from there (for Khao Lak to Koh Lanta). So there was await in Krabi but it fir into the timeline. This was a very low price for a four hour trip so I’m happy with the results :)
Хао Лак — Ко Ланта, Мiнiвен Мiнiвен, Black Tiger Tour, 11 груд. 2025 р.
KM
Kitty MDrivers were rude, poor standard of driving- dangerous undertaking and getting too close to car in front. Paid for hotel drop off but was dropped off on side of main road, a 5 minute walk from the hotel with no explanation of where to go.
Хао Лак — Ко Ланта, Мiнiвен Мiнiвен, Black Tiger Tour, 28 лист. 2025 р.
ST
Sven TThe driver was half an hour late.
There were too many people and too much luggage for the minivan.
Two people had to sit in the car for over two hours without proper seats (seatbelts, etc.).
The driver did try his best to stow all the luggage, though.
The journey also took 6 hours instead of the stated 5 hours.
Хао Лак — Ко Ланта, Мiнiвен Мiнiвен, Black Tiger Tour, 14 лист. 2025 р.
DS
Davy S1,5 hour late.
Sure, it was heavily raining but why do we give all our data if it is not possible to communicate.
Drivers don’t speak English and keep asking stuff in Thai.
Easier to book a taxi on the street!
Price shown was €21, but when I had to pay it was more than €28. No extra services selected except Apple Pay which was less than €1.
In my eyes that’s just stealing!
Хао Лак — Ко Ланта, Мiнiвен Мiнiвен, Black Tiger Tour, 13 трав. 2025 р.