First the trip was much more expensive than standard price. The ticket was paid and confirmed by 12go. When I was flying from Europe to Phuket, the ticket Phuket-Koh Samui was suddenly canceled. I had to stay overnight at Phuket, pay for the hotel and lost one day of my holiday. I'm very disapointed.
Best operator Ive had for the Koh Samui trip so far.
The first van turned up at 7.45am instead of 8am which was a bit annoying and put us in a sweaty last minute rush to get our bags down 50 odd stairs and check out but we were ready early so this was OK. The second van was comfortable with reclining seats and everyone fell asleep.
Be prepared for the standard random vehicle changes and poor communication but otherwise a good trip
ภูเก็ต ถึง เกาะสมุย, รถตู้ Standard Van + Ferry, TransBaanTon, 23 ก.พ. 2026
MR
Mary R
Driver was driving too fast! People felt uncomfortable in the vehicle with sudden stops. Space was tight.
The van ride was awful, pretty sure the driver was falling asleep at the wheel. And he spoke no english and drove in circles in Patong looking for a rider but could not communicate with the rider.
ภูเก็ต ถึง เกาะสมุย, รถตู้ Standard Van + Ferry, TransBaanTon, 29 ม.ค. 2026
RL
Robert L
We were picked up in a van with other people, about 1 hour into our trip to the ferry, we were transferred to a taxi for the remainder of our trip, we were very comfortable and the driver made sure that we stopped when we had to do a quick stop
For coffee or washroom. We arrived on time at the ferry for our crossing to Koh Samui.