Ferry was great.
Shuttle driver was a bit erratic, speeding through stormy weather. There were multiple times were we drove through large puddles and the windshield was totally blind from spray, and instances of dangerous last minute lane changes around other vehicles.
I recommend the ferry but not this shuttle company.
Everything ran really smoothly! Arriving at terminal 2 bus stop I was confused which desk to go to but everyone is really helpful there and guided me to the correct one, got my tickets and there was a hidden fee for luggage which was cash only and I am not sure if this is standard or a scam, but either way I paid the cash. When I booked the tickets the site asked me how many cases and I declared 4 (we had 2 medium suitcases a back pack and a very small hand luggage case) I think it was 400 bht so like 8-9£.
The ferry ride was good and they had indoor out outdoor seating with a few tables with chargers and a shop to buy snacks and food.
Everything ran smoothly and on time, I will be using the service again :)