Everything went well and the driver picked us up at the hotel as requested in the pickup text and on time. Bit of a lack of communication on pickup confirmation but everything worked out well the way it was supposed to so I would recommend.
It was delayed by the heavy traffic on the day. It would be appreciated if they provided a timely updated about the final arrival time. We could not make the tour because of unclear information, even though I asked the respective about the delay because of language barrier.
Got the exact same car to pick me up at the exact same time I mentioned from my hotel and to the ferry and transported me from Patong to Phi Phi Island.