Got the exact same car to pick me up at the exact same time I mentioned from my hotel and to the ferry and transported me from Patong to Phi Phi Island.
We booked a taxi through 12GoAsia to take us from our hotel to the ferry, but the taxi never arrived on time. Customer service was very hard to reach, and the few replies we received were not helpful at all.
In the end, we had to book our own taxi at the last minute to avoid missing the ferry. This caused a lot of unnecessary stress and inconvenience.
Although the tickets to the ferry worked so that was a relife!
I would not recommend 12GoAsia based on this experience.
Very good trip. Punctualon start, at finish was 15-20 to late. But it OK, as we were waiting for some people, otherwise they would have missed the ship. Very comfortable. I recommend it.
Amazing ride on phi phi cruise, staff is very friendly and helpful very organised and friendly ,, no problem at all , they have separate smoking zone , bar where you can buy drinks and Snaks also … thank you phi phi cruise and
Would have been five stars, but the boat operator uses passenger stickers that leave a sticky residue on certain fabrics (hope my knitted polo shirt isn’t destroyed). Stupid mistake that could easily have been avoided.