It was delayed by the heavy traffic on the day. It would be appreciated if they provided a timely updated about the final arrival time. We could not make the tour because of unclear information, even though I asked the respective about the delay because of language barrier.
Got the exact same car to pick me up at the exact same time I mentioned from my hotel and to the ferry and transported me from Patong to Phi Phi Island.
We booked a taxi through 12GoAsia to take us from our hotel to the ferry, but the taxi never arrived on time. Customer service was very hard to reach, and the few replies we received were not helpful at all.
In the end, we had to book our own taxi at the last minute to avoid missing the ferry. This caused a lot of unnecessary stress and inconvenience.
Although the tickets to the ferry worked so that was a relife!
I would not recommend 12GoAsia based on this experience.
Best Sea Andaman, Call Me Taxi, Jijie Tour and Travel, Minibus 1996, PP Cabana Express, PP Sabai Marine, Seatran Phuket, Siamese Trans, Songserm, Zest Go