Fast and punctual. Not good amount of space for luggage. Little uncomfortable inside because it was full but it was not so bad. Had a lunch break halfway through the journey. Good experience.
The van was not bad and it had Aircon. 🙂
The only thing that could need some improvement is the punctuality, as for the pick up time as well as drop off time.
Overall we were satisfied that we took the service.
We booked the shared van for 9 a.m. and arrived half an hour early, as requested. However, it turned out we were apparently the only passengers at that time, and we didn't depart until 10 a.m. They could have sent us a message informing us that our trip was cancelled, so we wouldn't have had to wait 1 1/2 hour at the terminal without any information. Otherwise, the trip was comfortable, and we were dropped off at our desired location halfway through.
We left 15 minutes late, but ended up being 30mins early at the airport so no worries. We were in a bigger van than expected (12 people), but it was no problem, we even had enough space for both of our 50l backpacks. The AC wasn‘t too strong, which I didn‘t mind since we left early in the morning and it wasn‘t too hot anyways. Some people mentioned having motion sickness and asking about sitting in the front and the driver just didn‘t care, but I don‘t know if that‘s always the case. We had one stop in the middle, where you could use the restroom or buy some food if you wanted to.
They didn’t Pick me up at the pickup Point how via WhatsApp agreed. I then walked to the Terminal and was still 10-15 mins early and asked for my Driver. The people there told me he Left early and didn’t want to turn around because he was already to far away? Experience that I cannot reccomend. I was lucky that my flight was the Next day. They somehow managed to put me into a spare van with other people so I somehow got to PPS with a delay of 1.5h. I payed 990P and the other people just 800P what after this day seems pretty unfair to me.
The driver was late to pick us up and turned back to El Nido about a half hour into the trip. They did not communicate why they turned back. In the end, what was supposed to be a 5 hour long van ride took 7 hours. We were lucky that we booked a late flight but I feel for anyone who may have missed theirs due to the mismanagement of this company.
The van is reasonably comfortable and air conditioned.