Overall very good ride. I‘ve experienced none of all the bullying behavior against Western people described in some reviews. Very kind staff but unable to speak English, so it‘s more of a gesture-based communication :)
Vientiane-Hanoi: Arrived at the border around 2.30 am, took a rest until the border opens, paid 10k Kip tip to the Lao staff and 50k Kip to the Vietnamese staff at immigration. Everything worked well having the eVisa in advance. No visa on arrival available. One guy had the wrong border crossing checkpoint to enter Vietnam in his eVisa, so he paid about 2M Dong to the Vietnamese staff to get in. Didn’t need any Dong at the border, I could pay everything in Kip. Bus was comfortable and we arrived only with a delay of 1-2 hours. Hard to tell if I‘d do it again bc it‘s a very long ride in the end but that‘s what you pay for I assume. Good job!
เวียงจันทน์ ไป ฮานอย, รถบัส กึ่งนอน, HTX Van Tai 277 (HTX Vận Tải 27-7), 10 ม.ค. 2023
I don't feel very comfortable in the car. The place is quite narrow and the mattress is hard while moving for 12 to 14 hours, and the staff does not drink anything. The garage should install additional USB connector-type phone chargers like many other night runs because of the urgent need for communication. Especially, the staff are very friendly and enthusiastic to support customers, but if they improve their English further, it will be a plus for the journey.
เวียงจันทน์ ไป ฮานอย, รถบัส กึ่งนอน, HTX Van Tai 277 (HTX Vận Tải 27-7), 6 ต.ค. 2022
HE
Haley E
Yelled at by staff, made friends and I uncomfortable. No one helped when we had trouble at border. Bus left without us at border
Got an email 2 hours before departure that my selected type of vehicle ( VIP SLEEPER BUS) was not available, and I got downgraded to a seated couch bus . Yes I got 150.000 back , but I couldn’t do anything else apart from taking the bus anyway. No time to change the bus, reebok another day or with another company . Felt like there where not enough people on that bus and they decided to use only one bus regardless of the vip status or not. Felt a bit like a scam
เวียงจันทน์ ไป ฮานอย, รถบัส วีไอพี, HTX Van Tai 277 (HTX Vận Tải 27-7), 9 ก.ค. 2026
C
C
The bus does NOT leave from Southern bus terminal. I was at the terminal 2 hours early. Boone was there. Eventually I saw people about an hour before departure. Boone knew where the bus was. I finally found someone who told me it left from a station across town. Three of us who were waiting grabbed the taxi but arrived five minutes late. Stuck there with no t
Refund. Forced to buy another ticket on another line. How do I get reimbursed the $67?
เวียงจันทน์ ไป ฮานอย, รถบัส วีไอพี, HTX Van Tai 277 (HTX Vận Tải 27-7), 20 มิ.ย. 2026
SB
Stephen B
That was a terrible experience. The bus driver was unfriendly and constantly yelled at the passengers.
There was absolutely no information provided for the entire trip.
We waited six hours at the border in 40-degree heat on the bus with the air conditioning off. Sleep was impossible.
At 7:00 AM, the bus driver kicked us off the bus without giving us any information. We had to walk across the border with our luggage.
After crossing the border, we waited until about 9:30 AM for our bus, without really knowing if it would come.
I can't understand why they couldn't provide passengers with an information sheet outlining the procedure... especially when the bus driver just yells "NO NO NO!" at you.
Take a flight and save yourself the hassle.
If you still want to try it, bring money.
The border officials on both sides are very corrupt and demand 50,000 Dong bribes.
good. Drama free. Arrived early. had a small problem at check it that was my ommision (you are supposed to have phones and charging packs in hand luggage).
