Tout était excellent: la ponctualité, la qualité des véhicules et le gentillesse du personnel. Un chauffeur m'attendait avec mon nom sur une pancarte. C'est idéal !
I booked a return boat ticket, but only received confirmation for one direction. Since there was no confirmation email for the other trip, I assumed it was unsuccessful and booked again.
Later, I discovered in the 12Go app that the original booking was actually confirmed. Their system failed to send the confirmation email, which caused me to make a duplicate booking.
This is clearly a system problem, yet I am the one who has to pay for their mistake. Very disappointing and unfair experience.
Excellent experience ,various options available, easy to book , precise pick up . I always book my ferry and taxi with 12GO and the service is 100% satisfying .
Excellent! Service is very reliable and simple enough for booking. I would recommend it to everyone. I was lucky enough while the operator has swapped the longtail with nice speedboat. Thanks a lot!