Well organised and nice ferry. We arrived 1.5h before departure to get the immigration paper work done which takes a bit of time. Ferry ride was comfortable and went quick!
Super easy trip. Staff were very helpful and made the process very easy. Boat was clean, seaworthy and felt very safe. Baggage was handled carefully. Arrived on time can't really ask for much more
เรือเฟอร์รี่ ไฮสปีด เฟอร์รี่, Smart En Plus (สมาร์ท เอ็น พลัส), 16 พ.ค. 2024
JW
Jamie W
Very pleasant boarding in Langkawi. The upstairs office could pose difficulties for those solo travellers with large luggage.
It would be great if the 12Go booking offered the VIP- we would have splurged (although maybe it was sold out- we booked pretty last minute)
We are confused as to why our passports were collected and kept for the voyage- only to line up to retrieve it in Koh Lipe, and then get in the immigration line. Seems like a step could be saved if passengers were allowed to be responsible for their own documents, as they would on a plane or bus.
Ferry was almost on time. That was nice since I’ve learned during my trip that ferrys, busses etc in south east asia are rarely on time. It was super cold inside the ferry! It felt like ac was blowing cold air straight from north pole… Also arrival to ko lipe wasn’t that well organised.
Overall it was a good transfer. After arrival, the day trippers were the last to have their passports returned. As a result they lost about 45 minutes of their five hour stay.
Cafe not open when all the customers are waiting for the boat. Queue to give ticket to one girl, then get it back from another, then show again to a third girl, etc etc. But, overall, we got there in the end
