Customer service online was fast and responsive, and the hotel pickup staff and drivers were all friendly and helpful. The facilities were quite standard, but still acceptable. However, the counter staff felt a bit rude and rushed. They asked again about my destination even though my printed ticket clearly showed the airport, and they were not very attentive since 3 passengers were mistaken as 2. Overall, the trip was okay, but the counter service could be improved.
Customer service online SAO VIET was fast and responsive, and the hotel pickup staff and drivers were all friendly and helpful. The facilities were quite standard, but still acceptable. However, the counter staff felt a bit rude and rushed. They asked again about my destination even though my printed ticket clearly showed the airport, and they were not very attentive since 3 passengers were mistaken as 2. Overall, the trip was okay, but the counter service could be improved.
Decent trip, did the job. Lying down is the only option - particularly if you're tall (I'm over 6 foot) - but was able to rest on the journey. One stop, in the second half of the journey. Smaller bus took us from near the airport to our terminal. Generally on time and smooth ride.
