Left 45min late from Sapa. I booked with Sapa ethnic travel but it was operated by SaoViet. The bus was comfy (VIP cabin) but broke down on the highway about 1h before reaching Hanoi. The crew didn’t speak English and couldn’t update us on what was happening. Got pieces of info here and there but not much. After 45min another bus picked us up and we had to share cabins as that bus was already occupied. Eventually arrived at Hanoi 2.5h late. I asked for a financial compensation but so far no feedback.
รถบัส วีไอพี 20, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), 3 ธ.ค. 2023
VN
Viktori N
Yöjuna lao cai - ฮานอย เซนกี อออิเคอินมูคาวา, จูนา ฮิมัน äänekäs ja hytkyy välillä aika kovaa. Jos olet herkkäuninen niin en usko että saat nukuttua tässä junassa ( Ainakaan yläpedissä ) Olin yläpedissä 4 hegen hytissä ja ilmastointi puhaltaa hieman liian kovalla. โตอิซาลตา มีลุมมิน ลีอัน โควัลลา คูอิน อิลมาสโตอินเทีย โอเลนคาน. Junassa myytiin juomia ja pientä snäkkiä. จูนา โอลี ไอกาตาลุสซา.
คำวิจารณ์นี้ได้รับการแปลโดยอัตโนมัติ
Yöjuna lao cai - hanoi.
Sänky oikein mukava, juna hieman äänekäs ja hytkyy välillä aika kovaa. Jos olet herkkäuninen niin en usko että saat nukuttua tässä junassa
( Ainakaan yläpedissä )
Olin yläpedissä 4 hengen hytissä ja ilmastointi puhaltaa hieman liian kovalla. Toisaalta mielummin liian kovalla kuin ilmastointia ollenkaan.
Junassa myytiin juomia ja pientä snäkkiä.
Juna oli aikataulussa.
Excellent service by 12go & support team.
They handle us like vvip.
Our trip from Sapa to Hanoi well manage by them.
They also helping / assist & get ready when we were there at station.
Highly recommendate to all as compare to other service ( Hanoi to sapa we take other service provider, but not good compare to 12go) 12go is more execellent.
They also can provide door to door pickup transfer & return.
Many thanks to the team member
Regards - ash from Malaysia.
รถบัส เอ็กซ์เพรส 29, Grouptour (Công ty du lịch quốc tế Grouptour), 1 ม.ค. 2023
The trip was okay, despite the long ride it was fairly comfortable. However, our bus was supposed to depart at 1410 but we only departed at 1450 which is rather bad if there are prior scheduled events.
Sapa SSB is in a housing area & not an office and non one was there to inform where to go or verify any documents. We were taken to an office down the street to take the actual bus. It was scary and confusing. We were kicked off the bus at 4am in hanoi while other services allowed passengers to stay on board till 6am.
รถบัส วีไอพี 22, Grouptour (Công ty du lịch quốc tế Grouptour), 17 ต.ค. 2022
The bus is not bad but the one person of staff was very rude, shouting me "TICKETTTTTT". Regarding the timetable is just an stimatio... In our tickets said the trip would take 4 hours but we spent almost 7.
รถบัส วีไอพี 22, Grouptour (Công ty du lịch quốc tế Grouptour), 23 ส.ค. 2022
